Customers frequently mention the ease of use and performance of the myQ Smart Garage Control. Many find the installation process straightforward and appreciate the reasonable price. However, some customers have expressed concerns about compatibility and connectivity issues with the application. Additionally, a few users have noted limitations with Alexa compatibility and battery life.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,217 reviews
Pros mentioned:
Installation, Remote control
Rated 5 out of 5 stars
Affordable + easy way to upgrade your old opener
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I used to think I'd need to replace my whole garage door opener to have a smart one, but this product gave me the same functionality, very affordably!
It was easy to set up. I just followed the instructions on the screen. The hardest part was figuring out where the learn button was on my existing opener so I could pair the MyQ. This doesn't replace my existing garage door remote but gives an addition remote control option.
Now my teenagers can open the garage with the MyQ app on their phones, and I can open or cost it remotely. If I'm ever worried I forgot to close it, the app quickly eases my mind or takes care of that for me.
I have the app set to require a long press to open the door, to prevent accidentally opening it. You can even schedule your garage door to close at certain time if you like to leave it open during the day but close it at night.
An installation note: The instructions say you can't leave the receiver on a shelf and it needs to be attached to the garage wall and specifically says not to put it on a shelf. I temporarily placed it on a shelf above the outlet and it's been working flawlessly for a few weeks.
I would recommend this to a friend
Brand response from TheChamberlainTeam
Posted .
Thank you for sharing your positive review with us Anne. We are so happy to see that you are enjoying your experience with our products, and we appreciate your kind words. Should you have any questions about our products in the future, please email [email protected]. Thank you for being our customer.
Pros mentioned:
Performance
Rated 4 out of 5 stars
Peace of mind
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Definitely does what it advertised. Let’s you open and close from phone also alerts you when opened or closed. Let’s people deliver to garage. Only sometimes you have to open and close the app for it to work. Reasonable price for peace of mind of breakins or “did I leave the garage open.” Picture of app.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Quite A Device (garage door opener)
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lost my opener (fell out of car door panel) and cost for new replacement unit is excessive..., bought Chamberlain myQ Smart Garage Control and now can open door on multiple phones to monitor as well - terrific device! Not-too-difficult to understand and set up; really excellent and useful device
I would recommend this to a friend
Brand response from TheChamberlainTeam
Posted .
Hello, thank you for choosing Chamberlain, and for taking the time to experience and review our products. We are excited to be able to meet your standards, and we're happy that we can provide a great experience. Should you have any questions about our products in the future, please email [email protected]. Thank you.
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Chamberlain - myQ Smart Garage Control - White
|
|
Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome Wi-Fi garage opener and very easy to setup! I was up and running in 15 minutes hooking this up to my 15 year old Craftsman garage door opener. The package contains one hub and one sensor to control one garage door. The hub can control 2 doors, so if you have 2 doors, you will have to buy an additional sensor
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Compatibility
Rated 4 out of 5 stars
Great inexpensive unit
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does not work with all brands, but will keep trying until it pairs. Great little unit to have if you tend to forget if the garage was closed / opened when you left the house. Can maintain your garage door from virtually anywhere from the world.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Great addition to any home.
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a great addition to any smart home. I have a Lift Master motor and this thing connected to it easily. We're also renting and this was simple to set up. The transmitter attaches to the corner of the garage door with double sided 3M tape. The hub doesn't have to be mounted on the ceiling. I have mine mounted on the wall opposite the big garage door. I gave it 4 stars instead of 5 because there's been a 5 minute delay when the door opens or closes to when I get notified on my phone. A lot can happen in those 5 minutes.
I would recommend this to a friend
Brand response from TheChamberlainTeam
Posted .
We are sorry for the issue you've experienced with your product and the inconvenience it may have caused. Thank you for being a customer and for taking the time to review our product. We appreciate the time it took to setup and experience this product as well. We appreciate your feedback and will be shared with our team.
If you are still having issues or need further assistance, you can contact customer service at 800-528-9131. We are available M-F, 5am-6pm, MST, and on Saturday 7am-4pm, MST. Thank you for being a customer and for taking the time to review our product. We appreciate your feedback and will be shared with our team.
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Stop thinking about it and get it!
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy set up and mount, works like a charm! High recommend. The instructional videos are very clear and easy to understand. It pairs just the same as your typical garage opener.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Excellent garage door remote control!
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Control your garage door from anywhere with your phone. Never have to think twice about if you closed the garage door. Easy install, one sensor with double stick tape (included) goes on the top section of door, the controller goes on ceiling and plugs into 120 volt outlet that the garage door opener is plugged into. Easy setup in less than 15r minutes.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Affordable smart garage opener solution!
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything from setting this up to using the app was very easy! This was the perfect solution for enabling guests / friends or even Amazon deliveries access to my garage remotely right from my phone!
The first cycle of battery life has lasted me a little over a year and will even continue to work even when notified that a battery replacement is needed! Great product overall!
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Easy set up and Siri compatible (kinda)
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The set up process was easy thanks to the video guide and app instructions. Although not advertised, I was also able to open/close the garage door with Siri for free. You will need to download a free app called LiveKey (formerly known as Simple Commands). After connecting myQ to LiveKey, you can create a Shortcut by adding a LiveKey action (see pictures)
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
MyQ Smart Garage
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Chamberlain MyQ Smart Garage Control works exactly as advertised. It is a great convenience to have. I highly recommend it to anybody who has family that comes by and needs into the house before anybody is home.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
New Garage Doors / New myQ Smart Garage Control
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had 3 new garage doors installed, so I bought 2 myQ Smart Garage Control units from Best Buy and 1 additional sensor from Chamberlain because Best Buy does not sell the sensors by themselves. One controller can operate 2 doors. Each unit comes with 1 controller and 1 sensor. They work great and are pretty easy to install, even for someone who is not handy.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Fast response time
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Chamberlain - myQ Smart Garage Control Works great. It reports to my cell phone that my garage doors (2) are either opened or closed very very quickly-takes 13 seconds It was easy to pair with my Genie garage door openers, really it is the best wireless product I have purchased in a long time. It has a much faster response than my ring doorbell. I have ordered the Chamberlain camera for the garage. I hope it works just as good.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
GARAGE Opener
|
|
Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install product! Now we don't worry anymore if we keft our garage door open! Thank you for a great product, Best Buy! You never fail me! Recommending this product to all!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Easy install
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Installation was easy for a 73 YO. Downloaded the app to my iphone and connected receiver to my wifi. Was up and running in less than 1/2 hour with my Lift Master garage door opener. Added my wife as a user too.
I would recommend this to a friend
Cons mentioned:
Connectivity
Rated 1 out of 5 stars
Good product ruined by anti-consumer practices
|
Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this MyQ bridge about a year ago, and it was working great, I really enjoyed it. I had it liked to Home Assistant and I could easily monitor and control my garage door. I could have it turn on a yellow light in the house so I could see if the door was open, and I could have it automatically open the door when I entered my driveway, and automatically close it, it was fantastic.
However, around October of 2023 I started having issues with Home Assistant, so all the stuff that made my garage door smart stopped working. Turns out that Chamberlain (the company behind MyQ, who also makes Lift Master and Craftsman garage door openers) decided to cut off "unauthorized api access to provide customers with the best experience", which is corporate speak for "we want to be able to charge every customer a monthly subscription for the stuff they already paid for", and the only available services are mostly for a small selection of newer model cars, and yes you need to pay monthly.
Making matters worse, even their app has mysteriously stopped working too, even though before October it always worked flawlessly. What a coincidence. Now, about 90% of the time the garage door simply shows up as offline on the app so I can't even get in to my house through the garage. Rebooting the gateway or the wifi doesn't fix the issue either. I have perfect wifi reception in my garage (the router is in the garage) and I'm not using a VPN on my phone either. Overall this is an awful product that the company won't stand behind, but will instead use to nickel and Dime their customers. Disgusting.
No, I would not recommend this to a friend
Brand response from TheChamberlainTeam
Posted .
Hi, thank you for taking the time to leave us your honest review. The decision to limit third-party API access was made with the intent of ensuring security and quality while also offering more advanced features. Our open/close features are still free of charge, but if you are still experiencing problems with your app, feel free to reach our consumer support line at 800-528-9131
Rated 5 out of 5 stars
MyQ garage door opener
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this recently and so far it is working great! It is really amazing. You got notified when the garage door opens and closes! You don’t have to worry about doubting whether you closed your garage door or not when you left home! The app will notify you and you can manage it from anywhere as long as your device has internet connection! I will definitely recommend this to anyone! MyQ garage door opener is great and very affordable!
I would recommend this to a friend
Brand response from TheChamberlainTeam
Posted .
Hello Aaron, we are excited to hear that you love your experience with your Smart Garage Control! We are dedicated to offer the most convenient experience possible. For additional support, feel free to reach out to our team [email protected] for any further inquiries. Take care.
Cons mentioned:
Connectivity
Rated 2 out of 5 stars
Not a long term solution.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its worked excellent first 4 months and now the device disappeared from the app, tried multiple times but not connnecting. Same issue with other people on reddit. If you are looking for 2,3 months usage. Its great but not for long term.its stays like disconnected .
No, I would not recommend this to a friend
Brand response from TheChamberlainTeam
Posted .
Hello, we appreciate the time you took to review and experience our products. Your feedback is very valued, and we are sorry to hear that your experience was not the best. We are aware that issues can happen after installation, and we would love to better your experience by providing a solution. We are happy to help at 800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. Thank you for all your time and patience.
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Our Garage is now Smarter!
|
|
Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy installation. We can now open our garage for deliveries without having to be at home physically. Wish we had bought this a while back!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Good product
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product worked very well. It was simple to set up and with an extra adapter i could control two garage doors.