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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 135 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the Performance TRU-InfraRed 2-Burner Grill for its compact size, easy cleaning, and even heat distribution. They appreciate that it cooks food quickly and without flare-ups, making it a great choice for small spaces and those who value convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 135 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Convenient and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to use. Compact but has a big enough cooking surface to handle a lot. Only quirk is you need a ceramic coated brush to clean grill. Since grill grate has small openings for heat, seam to clog quickly.

    I would recommend this to a friend
    • Brand response from Charbroil
      Posted .

      We recommend cleaning with a nylon brush and warm soapy water or biodegradable grill cleaner. Seasoning the grates with canola oil will also help to keep food from sticking and prevent rust. Charbroil

  • Pros mentioned:
    Assembly

    Rated 3 out of 5 stars

    Decals on hood?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing, why would you put everything you need for initial assembly on the bottom of the box? Second the instructions are vague and just suck. Luckily I'm a model builder and am used to poor instruction diagrams with no words or decent illustrations. Third, WHAT IDIOT ATTACHES A GLUED ON DECAL TO THE GRILL HOOD! AND ANOTHER TO THE SIDE TRAY! Here's your sign stupid! The headaches better be worth it! Beside the initial stupidity, the grill assembles well, is sturdy, and looks decent for the price. I have yet to fire the thing up. At least the grease cup isn't directly above the propane bottle!

    I would recommend this to a friend
  • Pros mentioned:
    Cooking performance

    Rated 5 out of 5 stars

    Nicest small grill I have seen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This grill is handsome, easy to assemble and well built. Have used it once and it was a pleasure. Juicy meat. Worth the money. I bought a TRU cover for it and expect many years of delicious, juicy hamburgers --- that is, until they outlaw meat. But you can grill veggies on it! Bob.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for inexperienced grillers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this grill and it has worked really well for our family. It seems semi foolproof in grilling a variety of meats, veggies and fruits. It has been easy to clean and maintain so far and made our summer so much more enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for small cookouts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my condo patio. Perfect size for small gatherings. Sides fold down to take less space. Acts more like a griddle than a grill so there's a bit of a learning curve. However, the first time I used it, the chicken was very tender and juicy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me about an hour to put it together myself with no help. I love the size, and the fact that you can fold the sides, so it is perfect for small spaces. It keeps the temperature evenly distributed all over the surface.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fantastic compact grill

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best grill under 300 bucks hands down. Cooks stuff incredibly well and juicy. Could get a little hotter for searing but gets hot enough. Highly recommend if you’re looking for a budget grill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best grill ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in special... lucky me. Easy to use, food always juicy, and well cook. Kind of difficult in cleaning department but that's not and issue if you have the correct tools.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had larger grills with a side burner. I decided to purchase this because the larger ones were often in the way and I rarely used the side burners. This one's size is great and I am not missing anything with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Grill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the grill when it was on sale. Love it!. The infrared feature is awesome but it does require more cleaning because of the way the grate is designed. No complaints and perfect size for a family of four living in the city.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the grill, but not the grill plates

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grill does a great job with even and consistant heat. I've had no flare ups. I really love the grill, but not the grill plates. I can't get them clean. I oiled up the plates before the first use, just like another consumer recommended. But I cannot remove all the burned on food. I have let them soak, sprayed with hot water, scrubbed and scubbed. What else can I do?

    I would recommend this to a friend
  • Cons mentioned:
    Flare ups

    Rated 5 out of 5 stars

    Great grill. Just the perfect size for the 2 of us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This grill works great for us as a retired couple. We can cook a full meal on it. It does not flare up like your normal gas grill. After owning it for 3 month I can't say anything negative about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice grill

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This grill rocks. It's insanely fast at heating up from cold, in just a few minutes it's right up around 400 degrees. It will stay so constant at what ever your setting may be and really does distribute heat evenly accross the whole grilling surface. No Flare ups ever is quite great too. I bought a seasoning shelf and hook mounts (both Charbroil brand) for the ends of the side shelves on Amazon for quite cheap that are a must in my opinion. I also added a rotesserie to it, which I love. Cleaning isn't the worst. People complaing about it, and it is worse than most grills, but it's fine. Just use the scrapping tool at the end and scrub it down once it cools with a nilon grill brush.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Not terrible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grill is a nice size for my small patio. The only complaint I have is the cooking surface. Not a fan of the special grates used. Clog easily and need constant cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly

    Rated 5 out of 5 stars

    great 2 burner grill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This grill is very easy to assemble and has very well illustrated instructions ,well made and works well with rotisserie basket on spit due to deep hood.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size for single owner small house.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size, interesting grates as it uses infrared instead of just flames. Been snowing since it was assembled. Waiting for the first warm day to give it a try.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small and mighty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using this bbq. It has even heat and is a perfect size for our patio. Fits about 8-10 burgers at once for parties. We cooked 3 cedar board sod salmon too.

    I would recommend this to a friend
  • Pros mentioned:
    Cooking performance

    Rated 5 out of 5 stars

    Char-Broil Performance TRU InfraRed 2-Burner Grill

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this grill for 2 years and it still works like new! No problem so far considering that I’ve used it 3 seasons out of 4 every year!

    I would recommend this to a friend
  • Pros mentioned:
    Cooking performance

    Rated 5 out of 5 stars

    Cooks very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the way it cooks the food it helps if you clean it after each use Just takes extra 10 minutes to clean the grill For next time use

    I would recommend this to a friend
  • Pros mentioned:
    Cooking performance

    Rated 4 out of 5 stars

    Good grill, cleaning difficult

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cooks the meats very well. Very juicy steaks! Getting the grates out is nearly impossible. I must be missing a piece to get the grates out.

    I would recommend this to a friend
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