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Customer Ratings & Reviews

Your price for this item is $429.99

Customer reviews

Rating 4.2 out of 5 stars with 15 reviews

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87%
would recommend
to a friend

Customers are saying

Customers consistently note the Signature TRU-Infrared 325 2-Burner Cabinet 18,000 BTU Gas Grill's easy start feature. Customers appreciate how quickly the grill heats up, making it convenient for quick meals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Pros mentioned:
    Ease of use, Heat control, Size

    Rated 5 out of 5 stars

    ONLY TRU-Infrared MATTERS WHEN BUYING A GRILL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you cook meat outside, you need high controlled temps and the only way to get there is with TRU Infrared and gas. Cook flank steak requires 475 to 600 degrees, hamburgers the same. This Char-Broil - Signature TRU-Infrared 325 2-Burner is perfect for this task. I selected the 2 burner model because I am cooking for one. This grill is easy start, cooks at high temps as measured with my Thermoworks Thermapen and ChefAlam. I have been using Char-Broil for as long as I can remember. On of the best in the business.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heat control
    Cons mentioned:
    Flare ups

    Rated 5 out of 5 stars

    great grill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 2 deliveries for this product as they came damaged, the company could do a better job packing this. I have been enjoying the ease off starting this grill, it gets to temp quickly and there are no flare ups.

    I would recommend this to a friend
  • Pros mentioned:
    Heat control

    Rated 4 out of 5 stars

    No more burnt food

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice grill and enjoying it very much. Quick high heat, even heat cooking and no flare up The assembly was tedious and time consuming approximately 2 + hours. The directions states it's a 90 minute assembly time, but it did go together well and I'm not the most mechanically incline person.

    I would recommend this to a friend
  • Pros mentioned:
    Burner, Heat control

    Rated 5 out of 5 stars

    Great Small Grill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a small grill that wouldn't take up a lot of room but would deliver a lot of controlled heat for searing, roasting and grilling. The infrared burners do the trick. We also used it for smoking, making barbecue history with smoked ribs, sausage and vegetables. My wife assembled the unit and I do the cooking. What a team!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good 1st Impressions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used this grill once, but so far so good. It was simple to use for a beginner. The thermometer didn't work, but I was still able to estimate low, medium and high. I can't give it 5 stars since I've only used it once.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Flare ups

    Rated 3 out of 5 stars

    excited about the no flare ups, cabinet flimsy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally convinced myself that the cabinet would stay together after assembly. It is not reinforced and flimsy. With that said, I am excited about the improvements topside. My last grill had constant flare ups and was difficult to clean the grease off inside. The improvements for these problems are much appreciated. Now that we are empty nesters, ww like the compact size as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Flare ups

    Rated 4 out of 5 stars

    great size for smaller space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to reorder because the first one came damaged. Easy to assemble and use. No flair ups or burning of food.

    I would recommend this to a friend
  • Pros mentioned:
    Burner, Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only regret is that they didn’t have the 4 burner to buy at the time. This is my first propane grill, since I used to only use charcoal/wood. I can’t believe I waited this long; it makes it easy to grill delicious food!

    I would recommend this to a friend
  • Pros mentioned:
    Heat control

    Rated 4 out of 5 stars

    Nice grill, good for searing meat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This grill gets nice and hot to sear a good steak. It is a little slow in heating up but does a really nice job holding the temp when it gets there.

    I would recommend this to a friend
  • Pros mentioned:
    Burner

    Rated 5 out of 5 stars

    Easy to use grill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend wanted to retire his old! grill. Thank goodness, I wouldnt go near that old thing. I didn't trust it. This new grill ....turn on burners, push the button and even I'm ready to cook dinner. But then again the grill is his.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good grill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has issues. The starter does not work. Poor instructions

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Would highly recommend !! Food comes out really good

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great, compact grill

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this grill 2 years now, nice and compact but powerful. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice small grill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small grill that's heats up well and quickly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Will stop working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this grill nine months ago. It stopped heating up past 175°. I contacted customer service. I waited on hold for 50 plus minutes all three times that I tried contacting them. They were less than helpful and I now have a grill that does not work and they have not contacted me again to try to offer more warranty support. I would never purchase another charbroil grill again what a waste of money. This was my second, I should have learned with my first one. The first one lasted two years and the Thermometer went out. Look elsewhere.

    No, I would not recommend this to a friend
  • Customer reviews from Char-Broil, LLC

    User rating, 4.2 out of 5 stars with 86 reviews on Char-Broil, LLC.

    See all Char-Broil, LLC reviews
    Char-Broil, LLC
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