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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 22 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.0 out of 5 stars

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    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
  • Pros mentioned:
    Assembly ease

    Rated 5 out of 5 stars

    Charbroil grill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice grill. Easy assembly. I'm in a wheelchair and put it together myself

    I would recommend this to a friend
    • Brand response from Charbroil
      Posted .

      Thank you for the positive review! We appreciate and consider any and all feedback, we are happy you are pleased with your experience with your new Char-Broil Grill. Make sure to reach out to us if you have any questions, comments, or concerns! Charbroil

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GRILLING TIME IN FLORIDA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Father’s Day gift for my husband. He love the grill as well as grilling out.

    I would recommend this to a friend
    • Brand response from Charbroil
      Posted .

      Thank you for the positive review! We appreciate and consider any and all feedback, we are happy you are pleased with your experience with your new Char-Broil Grill. Make sure to reach out to us if you have any questions, comments, or concerns! Charbroil

  • Pros mentioned:
    Assembly ease, Overall performance

    Rated 5 out of 5 stars

    Charbroil Fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was looking for a grill I wanted one with no side because I have never used it with all my grills I have owned. This grill is perfect it has just the right amount of cooking space that I wanted, the grates are really easy to clean, and overall cooking I have had no issues with. Anyone looking for an great inexpensive grill this is definitely the one I recommend.

    I would recommend this to a friend
    • Brand response from Charbroil
      Posted .

      Thank you for the positive review! We appreciate and consider any and all feedback, we are happy you are pleased with your experience with your new Char-Broil Grill. Make sure to reach out to us if you have any questions, comments, or concerns! Charbroil

  • Pros mentioned:
    Assembly ease

    Rated 5 out of 5 stars

    New CharBroil Grill - All Sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of grilling area with options. I never use the side burner, so the extra space for holding items will help. Easy assembly, with patience.

    I would recommend this to a friend
    • Brand response from Charbroil
      Posted .

      Thank you for the positive review! We appreciate and consider any and all feedback, we are happy you are pleased with your experience with your new Char-Broil Grill. Make sure to reach out to us if you have any questions, comments, or concerns! Charbroil

  • Pros mentioned:
    Assembly ease, Overall performance

    Rated 4 out of 5 stars

    Good solid working grill without the frill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid overall and easy to put together, works well for the price

    I would recommend this to a friend
    • Brand response from Charbroil
      Posted .

      Thank you for the positive review! We appreciate and consider any and all feedback, we are happy you are pleased with your experience with your new Char-Broil Grill. Make sure to reach out to us if you have any questions, comments, or concerns! Charbroil

  • Pros mentioned:
    Assembly ease, Overall performance

    Rated 5 out of 5 stars

    Great Grill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great grill. Very easy to put together. You just hook up the gas and grill

    I would recommend this to a friend
    • Brand response from Charbroil
      Posted .

      Thank you for the positive review! We appreciate and consider any and all feedback, we are happy you are pleased with your experience with your new Char-Broil Grill. Make sure to reach out to us if you have any questions, comments, or concerns! Charbroil

  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an old rusted grill. Absolutely love this, its big enough for dinner party's and small enough for a burger or two. The grates are my favorite part. They disperse heat very well and make fantastic grill marks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice grill but the company needs higher standards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice grill and worth the price. But when I started putting it together I realized it was missing a part. So I had to contact charbroil which took almost two weeks to receive the new part. The parts were labeled incorrectly so putting it together was a struggle. And also, the hardware that came with the grill was for a different model. I think charbroil should have better standards for their QC inspection process.

    I would recommend this to a friend
    • Brand response from Charbroil
      Posted .

      Hey, thank you for this great rating and review! We consider any and all feedback. Make sure you follow us on social media so you can share your cooks as well as see what future deals, we may offer. Charbroil

  • Rated 5 out of 5 stars

    Better than average grill!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the rack this grill has! Flames never scortch the food that's cooking. Gets much hotter than traditional grills as well. I usually run it on lower heat than I would on any other grill. Hardest part was to assemble.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to assembie easy to clean

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well the grate configuration keeps food from burning quickly

    I would recommend this to a friend
    • Brand response from Charbroil
      Posted .

      Thank you for the positive review! We appreciate and consider any and all feedback, we are happy you are pleased with your experience with your new Char-Broil Grill. Make sure to reach out to us if you have any questions, comments, or concerns! Charbroil

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great grill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it almost everyday. I really enjoy cooking on it

    I would recommend this to a friend
    • Brand response from Charbroil
      Posted .

      Thank you for the positive review! We appreciate and consider any and all feedback, we are happy you are pleased with your experience with your new Char-Broil Grill. Make sure to reach out to us if you have any questions, comments, or concerns! Charbroil

  • Rated 4 out of 5 stars

    Excellent Value and Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grill's assembly instructions are ambiguous, but their customer service via phone was prompt and helpful. I love the grill. Very even eating and easy to clean.

    I would recommend this to a friend
    • Brand response from Charbroil
      Posted .

      Thank you for the positive review! We appreciate and consider any and all feedback, we are happy you are pleased with your experience with your new Char-Broil Grill. Make sure to reach out to us if you have any questions, comments, or concerns! Charbroil

  • Rated 2 out of 5 stars

    Grill grates need replacement. Poor design.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This grill has the same flaws as every other china made grill that doesnt come assembled from the big box store. Thats to be expected, and not what this review is about. Let me start by saying the issue I have with this grill is specifically related to the grilling surface. Instead of your standard grill grate, mine came with this Z style grilling surface. At the trough of each of the Zs there is a small slot milled in (I assume to allow direct heat to pass through). After grilling on this less than a dozen times its clear that this design does not allow for as much direct heat to pass through. This has made it difficult to get a nice sear on steaks. Basically its like using an outdoor oven. I have decided to buy traditional grates from another source.

    No, I would not recommend this to a friend
    • Brand response from Charbroil
      Posted .

      "Thanks for taking the time to leave a review. We’re sorry to hear that you weren’t fully satisfied. If you’d like, please reach out to us at 1-866-239-6777 to discuss what we can do to improve your experience." Charbroil

  • Rated 4 out of 5 stars

    Good intro grill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great grill for the price point. Easy to assemble and sturdy. Would recommend for intro to grilling

    I would recommend this to a friend
    • Brand response from Charbroil
      Posted .

      Thanks for sharing your experience! We’re thrilled to hear your grill is treating you well — nothing beats good food made at home. Keep on grillin’! Charbroil

  • Rated 5 out of 5 stars

    Nice easyto use grill

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put together, love the new style grates. Works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gas barbaque

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a good overall look, easy to follow instructions, fairly easy to assemble.

    I would recommend this to a friend
    • Brand response from Charbroil
      Posted .

      Thanks for sharing your experience! We’re thrilled to hear your grill is treating you well — nothing beats good food made at home. Keep on grillin’! Charbroil

  • Rated 5 out of 5 stars

    Our grille

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks sharp and performs well. Easy and quick to use and clean

    I would recommend this to a friend
    • Brand response from Charbroil
      Posted .

      Thanks for your feedback! We’re glad your grill is bringing some joy to your cooking — here’s to many more delicious meals ahead! Charbroil

  • Pros mentioned:
    Assembly ease

    Rated 5 out of 5 stars

    Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great grill easy work and clean once seasoned. Being total tech members, put together free by pros. Warranty. Only con was it came in box and put together in drive way was ok. Had stay home. Been better if they put together at store then drop off

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality - damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grill was damaged upon arrival, and they would not send replacement knobs to make it functional with a few dents. They had to ship a whole new one. The second one was also damaged upon arrival. 6 months later the propane connection had a leak. Spend more to get a safe and quality grill.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New BBQ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new BBQ is perfect and so glad we went to Propane because it has saved us so much time. This has been our best BBQ as a family thus far.

    I would recommend this to a friend
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