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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 121 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers praise the Style Series 1" Tourmaline Ceramic Hairstyling Iron for its ability to straighten hair, leaving it shiny and smooth, and for its fast heat-up time. They also appreciate its generally good quality and ease of use, with many noting its lightweight design. However, a common complaint is the lack of temperature control, with some wishing for more heat settings or adjustable temperature options. The durability of the product is also a point of positive feedback, with some users reporting years of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 121 reviews
  • Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This straightener is great. It doesn't close tho which makes it hard to travel with and it takes up a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heat up time, Weight

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I had expected, it heats up quickly and easy to use and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Hair straightening

    Rated 5 out of 5 stars

    Hindsight

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Chi flat iron, in hindsight if you have Coarse hair like I do, I should have gotten the Babyliss tourmaline flat iron. The Chi I think is @350 degrees and the Babyliss gets up to @430 degrees and I have natural hair, so I think the Chi worked better for me when I had permed hair. It still works but the Babyliss is so much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    CHI products and great.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love CHI products and their ease of use and the fact that they slide through your hair so easily. However, this straightening iron does not have any temperature control like many of the other CHI products. Other than that, it is a great straightening iron.

    I would recommend this to a friend
  • Pros mentioned:
    Hair straightening
    Cons mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first received my Chi, I was disappointed that there was not a temperature adjustment, as I had overlooked this in the description. However, I have been thoroughly impressed with the Chi! My hair is smooth, flat, and straight!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    instant cooling when turning off!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and easy to use. I love that once turned off it cools off so so fast almost instantly.

    I would recommend this to a friend
  • Pros mentioned:
    Hair straightening, Heat up time

    Rated 5 out of 5 stars

    Perfect Straightener

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize how bad my straightener was until i got this one. It heats up very quickly and i only have to go over my hair once and its perfect

    I would recommend this to a friend
  • Pros mentioned:
    Heat up time, Quality

    Rated 4 out of 5 stars

    Chi flat iron

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good flat iron.Good price.Heat up pretty fast.Good quality flat iron.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heat up time

    Rated 5 out of 5 stars

    Great straightener

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to use. Heats up very quickly. Does not pull my hair. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Hair straightening, Heat up time

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping. Iron works perfect. Love it. heatup fast and leaves my hair slick and shiny.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Best Straightening Iron

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has tried many straighteners, and Chi is by far the best. The problem is that Chi does not warranty their straighteners unless you buy them from Chi. So it was awesome to be able to get a protection plan through Best Buy, which is better than the Chi warranty anyway. I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Hair straightening, Heat up time

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets Hot fast and makes my hair straight with out damage

    I would recommend this to a friend
  • Pros mentioned:
    Heat up time

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous CHI lasted 6 yrs and finally gave out. After reading some reviews was cautious about the new not working the like old one. Glad I bought it. Very happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has been working great for a month so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really works wonders on my hair. Been over a week and no problems or fried ends. I would recommend this one especially at a good price!

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Good for travel

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this everyday and it has always held its temperature. Keep in mind you cannot control the temp. You may only turn it on and off. My hair is thicker due to coloring. I would recommend straightening in small pieces to get a nice shine. The cord is also very long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and a really good price. I tried other flat irons but this is the best brand to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Worth the money, don't skimp.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect flat iron. Small but not too small, it works great and gets super hot without damaging my hair. This is my second one, the first one lasted for 10 years. Totally worth the money.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Definitely gets the job done and is better than most other flat irons I’ve owned. I got it in a rush so I didn’t realize it only had one setting. The one setting is really hot which suits me but I’m sure it’s not for everyone.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Works like it is suppose to.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd one. I got it as deal of the day for around 50.00 so I bought it as a back up. Which it had a temperature control. This is not an option so I think it would be nice if it had it. Sometimes I don't feel it is as hot as it should be.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great straightner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not pull your hair like other low budget hairstyling merch. Totally worth it if you aren't trying to go high on price and low on quality.

    I would recommend this to a friend
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