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Customer Ratings & Reviews

Customer reviews

Rating 2.8 out of 5 stars with 12 reviews

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58%
would recommend
to a friend

Customers are saying

Customers commend the Portable Telephone Handset Amplifier for its easy installation and adjustment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Pros mentioned:
    Volume

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother who is very hard of hearing and has problems with her hearing aids while on the phone. So far this product works very well for her. This device helps my mother on the phone better than $2100 hearing aid.

    I would recommend this to a friend
    • Brand response from ClarityCustomerSupport
      Posted .

      Thank you for your comments!clarityproducts

  • Rated 1 out of 5 stars

    Unusable phone amplifier.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item included battery. But the 9-volt battery included was discharged. Had to buy one for additional $5.95 to get the amplifier to work. Once operating the unit would produce severe static and other loud interference sounds which prevented any conversation to take place. The static sound was much louder than the other persons voice. Adjusting the controls made the static go away. But it also made the other persons voice go away. Thats why i found the unit useless. I also bought a Clarity phone and it is excellent.

    No, I would not recommend this to a friend
    • Brand response from ClarityCustomerSupport
      Posted .

      Sorry to here it is not operating as to be expected. Please contact our product support group at 1-800-426-3738 Menu Option 2. Representatives are available 9:00 am - 7:00 pm Eastern Time Monday – Friday. clarityproducts

  • Rated 3 out of 5 stars

    The clarity could be better but overall not bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had something like this for years and I'm reasonably happy. As stated the clarity could be better and there is some feedback but for the price it's not bad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well on phones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good item for an elderly persons phone or anyone that is hard of hearing works great easy to attatch.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work for us at all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very hopeful this would help my mom hear on the phone but didn't help her at all. When we tried the "boost" key we heard a lot of static. Very disappointed but took it right back to Best Buy for a refund the same day.

    No, I would not recommend this to a friend
    • Brand response from ClarityCustomerSupport
      Posted .

      I am sorry to hear the amplifier did not work out. clarityproducts

  • Pros mentioned:
    Ease of use, Volume

    Rated 5 out of 5 stars

    Great device, clear, strong.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device!! High boost and high volume really make the difference on calls. Very easy to install and use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have returned this item on May 14th. Item did not fit my needs. Awaiting credit to my account.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Amplifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use, purchased this item needing something totally different! It is a quality unit but not what I needed!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amplifier makes phone available to Hard of Hearing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive hearing aid did not help hard of hearing on phone. Clarity HA-40 makes phone comunication available - amplification more than adequate - easy to install and adjust - this is the best there is - before we purchased we researched it and others and bought three at one time without even testing one!

    I would recommend this to a friend
    • Brand response from ClarityCustomerSupport
      Posted .

      Thank you for your comments!clarityproducts

  • Rated 1 out of 5 stars

    bad connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 50 years phone jacks have been the same size. Why then did they produce a product that won't work for the majority of existing phones? Nowhere in their specifications does it tell me that this can only be used with phones that have this tiny jack. I purchased the phone from the same company and now I find that the amp they sell can't be used with that phone. Priceless! I had to buy this amp because the Clarity phone didn't increase the volume enough. Imagine that!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get the phone line to hook into it because the space for it was too narrow (or to wide, I cannot remember). It was tried at my mother's (where it was purchased for), my brothers, and my house and none of our lines would fit into the area allowed for the phone line to plug into it. It was either our lines were too wide or their one line was too wide, I don't remember, I do remember thinking who in the world did they make this for? But Best Buy was great and immediately refunded our purchase price.

    No, I would not recommend this to a friend
    • Brand response from ClarityCustomerSupport
      Posted .

      The HA 40 oplugs into the jack that the handset cord plugs into.clarityproducts

  • Pros mentioned:
    Volume

    Rated 5 out of 5 stars

    Gets the job done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to do. Increases the volume on your landline handset.

    I would recommend this to a friend
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