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Rated 2 out of 5 stars
No Hdd and fans arent working
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this pc because i thought oh well i bought a prebuild from best buy so lets see how it goes again. I am truly disappointed and frustrated with this order.
No, I would not recommend this to a friend
Brand response from CybertronPC Customer SVC
Posted .
TieShoota,
We regret that your experience has not been as expected, and are happy to help!
Please note that one of the drives installed is an NVMe M.2, and as such is a small card installed horizontally on the motherboard, and not in a traditional drive bay. This may account for the 'missing drive' mentioned in your feedback.
As to the fans, we would have to know more, but it's possible that a power connectors came loose in transit.
Regardless of the cause of the issues, please know that we are more than happy to assist you in remedying them - most can be addressed swiftly, without the need to send the system in.
So that we may assist you, please contact our Support Team, toll-free, at 855.490.2569.
Thank you, and we hope to hear from, and help, you soon!