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Rating 2 out of 5 stars with 1 review

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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  • Rated 2 out of 5 stars

    No Hdd and fans arent working

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this pc because i thought oh well i bought a prebuild from best buy so lets see how it goes again. I am truly disappointed and frustrated with this order.

    No, I would not recommend this to a friend
    • Brand response from CybertronPC Customer SVC
      Posted .

      TieShoota,

      We regret that your experience has not been as expected, and are happy to help!

      Please note that one of the drives installed is an NVMe M.2, and as such is a small card installed horizontally on the motherboard, and not in a traditional drive bay. This may account for the 'missing drive' mentioned in your feedback.

      As to the fans, we would have to know more, but it's possible that a power connectors came loose in transit.

      Regardless of the cause of the issues, please know that we are more than happy to assist you in remedying them - most can be addressed swiftly, without the need to send the system in.

      So that we may assist you, please contact our Support Team, toll-free, at 855.490.2569.

      Thank you, and we hope to hear from, and help, you soon!

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