Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 121 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

93%
would recommend
to a friend

Customers are saying

Customers frequently mention the JumPack Portable Charger's reliable jump start function, long battery life, and ease of use. Its compact size and ability to charge USB devices also receive positive feedback. The product's performance and value for the price are highlighted as additional strengths.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 121 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Accy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy when you need a jump, does what it describes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple instructions easy to use and worked every time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jumper

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This JumPack was just ok. I wasn't just thrilled about it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't Work.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This only worked once for me. It's never again worked to boost my car's battery. I knew when I bought it that I had overpaid as I've seen others on the market that are multi purpose and cost less, but I was headed on a road trip and needed something asap. I wish I could still return this piece of junk.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Convient Backup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leave in my car for emergency Tried once...works If you live in an area that is bad for car batteries, like South Florida...it's a must

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Appears to be high quality...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...the good news is that I haven’t needed to use the product yet but it does look to be well-made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Starter Jumper

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    saved me on a trip to Nashville i took, allowed me to not be stuck on the side of the road

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My car has yet to break down, or have i used it, but it seems to be a great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh my goodness where have you been all my life...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stranded with a dead battery...so many times. Older car owners...a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can give your car a boost without human assistance. Awesome product

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    USB charger

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a jump pack but it's only good enough for a cell phone charger, charge last for a couple of days with a couple of recharges of phone but it takes a long time to reach full charge from 2 bars to all five

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not bulky

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great nice size very compact fits easy for storage and can also charge many devices

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Power enought

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try use it to start my boat at the can´t move the engine Inalterada have an old one more powerfull from same brand

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Jump start

    Rated 5 out of 5 stars

    Situation Saver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I woke up to a dead car battery and was shocked. My initial response was to call road side assistance, but then I remembered there was a Best Buy right up the street from my home. After walking to my nearest Best Buy, I clamped the Cobra Jumpack on to my dead car battery and it immediately started. Two weeks later I'm still running off the boost from the Jumpack. Luckily, there was a Best Buy that carried this product as not every Best Buy carries this item in store. I highly recommend this item. I love that It also allows me to charge my phone or tablet on the go.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not really good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fuse get busted I don't no where to get it I have plans to return it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but is very handy to have in an emergency.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money and time. Thought it would've been worth it due to the fact its a small on the go charger , car cables don't work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Key Item for emergency kit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this because my cars battery had been drained over night from the accessories being left on. Bought the battery and charged it to full when I got home. It took a couple minutes to recharge the vehicle, vehicle didn't turn over on first crank. Gave it a second time and worked like a charm! Built in flashlight wasn't incredibly bright but it also doesn't have to be. It's just enough to see the battery post and make proper connections. I've also used it to charge my phone and it works just as well as any other battery bank. Has about 2-3 full phone charges depending on what phone you have. I decided to keep mine in my vehicle just in case!

    I would recommend this to a friend
  • Pros mentioned:
    Jump start

    Rated 2 out of 5 stars

    Can't be counted on for the most important feature

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to keep in my glove box for emergencies. I also have a set of jumper cables, but there's not always someone around who's willing and able to help. Until today, I only had reason to use this to charge my phone, which it does. The flashlight also works well enough to see underhood in the dark, but it is not nearly as bright as even a cheap standalone LED flashlight. Today, I had the occasion to use it for the first time as a jump starter. My neighbor has a Lincoln MKX and his battery died. I connected the Jumpack and, while it provided enough of a boost for the starter to make a brief noise, it failed to crank the engine at all. Upon disconnecting it, I found that the battery level (it had been fully charged a couple of weeks ago and not used since) was down to 50%. I understand that with a faulty or deeply discharged battery, a device like this may not be able to start the engine. But in this case, the battery was not completely dead and the engine started immediately using traditional jumper cables from another vehicle. Basically, if you're expecting this to help out in an emergency situation, you'd better have a backup plan. Perhaps it works on smaller engines or with a less discharged battery, but it's not a device that can be consistently relied upon.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Jump start

    Rated 3 out of 5 stars

    Failed in less than 6 months of use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work at a Dealership so having something portable is ideal during the winter days.. It worked well and started cars that were big and dead for a long time. Too bad within less than 6 months of use the fuse went and it does not work anymore. In the process of trying to have a replacement unit sent under 1 year warranty.. lets see what happens... Other than that product is great for the time that it worked... and the it still works as an external charger but not as a jump starter which is why I bought it..

    I would recommend this to a friend
Sponsored