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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 50 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the surveillance headset for its ease of use and clear voice. They also appreciate the noise cancellation feature, which helps them hear clearly in noisy environments. However, some customers have complained about the wrong size of the headset, saying that it does not fit Apple cell phones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 50 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset for event in convention center. the design is perfect , is easily hidden inside the clothes that were wearing. The headphone is too comfortable I used for 8 hours without any discomfort. The mic is easily to use . I recomended this headset it is worth the price you pay for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to conceal, stays in your ear, has two sets of clups, one for the was piece & the other for the Mic location.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Easy to use and has clear voice. Range is as advertised!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    good headset for my 2 way radios

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset. Very reasonably priced and work well.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great Piece for Walkie Talkies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset so much, I use it for the security team I'm on and it stays in my ear most of the time and the sounds are pretty good coming from the headset. Just make sure you get them for the right Talkie because the talking part doesn't work with all walkie-talkies. Other than that great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item for price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this item and provides discreet operational use. The only thing that I would have liked is that it had a option to replace the earbud, as the one it has is a little large for my ear; and my ear gets sore after long use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great quality, low profile, set for professionals

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work at a high volume, high pace large sized restaurant and banquet hall. It's not always easy getting a hold of the manager when you need him as he could be doing any one of a number of things. Giving him this headset, paired with the cobra walkie talkies I also got a great price on helps ease in the struggle of walking everywhere with no success when needing him for any reason

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Bought 3 for the 3pack cobra walkies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you want to feel like a CIA/FBI/Secret Service agent? This is it, works great with the walkies that I got for a retreat up in the mountains. Great for noisy places, in ear contact makes sure you hear others but lose hearing to your surroundings, just takes time to get used to but ideal for loud and discreet situations, well worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable and compact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earpiece was very comfortable and secure, and there was ample cord to attach the mike and jack clips conveniently. Unfortunately, I cannot really rate the performance properly because it had a 2.5 jack and I needed a 3.5. I needed it for horseback riding lessons, so I really needed the over-the-ear earbud. My instructor said in her experience adapters did not work well, but I tried on anyway. The sound went in and out a bit, but we got it set where I could hear her well, but she could not hear me. I would be more than happy to try this again if it came with a 3.5 jack.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works as stated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We run a dig resort and use the radio around the dogs- was difficult to hear with all the background noise,but the ear piece helps a lot!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for heavy noises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operate heavy equipment, noise level high, normal radios can't hear properly, this unit takes it to a level of hearing that is perfect, also let's you continue to use ear protection

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worked Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were using these at CES in Las Vegas. We had walkie talkies and could not hear each other above all the noise. We plugged in the head sets and were able to clearly hear each other talk. I am very happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! I added these to my 2-way radios for outdoor activities and skiing. Can now communicate with my crew hands free without always reaching for the walkie.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works great even though...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great even though it's not a perfect match for my radio. I can't use its mic because its not a match but can use it to hear privately.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use worked great. Best Buy had the best price. Kids loved it, we use it to play laser tag with our Walkie talkies

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall product for using with your Cobra radio although not made for child sized ears. Should have come with adapters.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product did not work on my walkie for work. I work freelance in production for tv commercials, and this product almost ruined my day. Luckily I was able to borrow a working surveillance mic from the production team. I’d really like my money back for this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I like my radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great accessory for my 2way radio. Makes hands free wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for hidden ear piece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great to use on wedding days and keep it hidden!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product makes is easy and simple to use our walkies during church services

    I would recommend this to a friend
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