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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 72 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers express satisfaction with the 1-Way Security System, praising its user-friendly features and affordable price. Many customers recommend the product to others, highlighting the sense of security it provides. However, some users have concerns about its sensitivity and installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-72 of 72 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I got four for my household and gifts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! very good product… highly recommended !!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good product wrong store.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You asked for it, you got it. Bought alarm online. Received it, looked good. Set up appointment to install at Geek. 9 days later, I called and verified my app. Took day off, paid daycare, showed up early 730 am. Manager saw me. I waited 25 min while he had a domestic call. Then looked at me and said oh we have to cancel app. 225.00 missed work, 125 daycare, gone for nothing. No sorry nothing. Stay away from best buy on north Academy in CS. GIVE YOUR MONEY TO PEOPLE WHO DONT TREAT YOU LIKE CRAP. I returned the product and manager wouldn't even speak to me. I was extremely polite, not stupid. I couldn't afford to take anytime off work again. Quite a disappointment and Ive spent thousands at this best buy so have my family. Unless best buy offers some kind of fix, no one I know will shop there again, including coworkers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good alarm system and very good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will recommend alarm to my friends y family great service from your geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product.........".............................

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just didn’t work for my vehicle

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this alarm system didn’t work for my car. The Geek Squad Auto tried installing it into my vehicle but just couldn’t get it to working right consistently. I’m thankful for the auto tech being truthful and informing me how this may not be the best alarm for my car and recommended another brand that wld be best for my money. I was disappointed and was looking forward to going home with an alarm system finally installed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good car alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a car alarm, and the service was great

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product couldn’t be ran and connected because of the wire would be showing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Alarm wont work right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alarm wont work when doors are opened. I will have to take it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Audio installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get it the service, was lies, did charge me for a service that I did not use. The installer had the attitude as if he really did not want to do the install, & did not do the install.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A bit disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty basic just an alarm no extras not remote start

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to have it installed because 4 stores in my area are too busy.

    No, I would not recommend this to a friend
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