Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7357 reviews
(7,357 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad ROCKS !!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent assistance and Jeff was able to take care of the issue within a short time of being here. Thank you for wonderful customer service
I would recommend this to a friendRated 5 out of 5 stars
Great Tech Support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time, answered my questions, and installed OS upgrade without incident. I'm renewing my tech support subscription. Thank you
I would recommend this to a friendRated 5 out of 5 stars
everything is working like it should
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quinton did a great job as always in getting our equipment up and running, it is always a pleasure to see the work you guys do
I would recommend this to a friendRated 5 out of 5 stars
Great computer help
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A wonder Geek Squad member came and helped us oldsters with a variety of issues with our computer. Very professional and personable and able to communicate well with us.
I would recommend this to a friendRated 5 out of 5 stars
Brian fixed my email
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brian is a knowledgeable technician with extreme patience! He is polite and very respectful to the client and their home.
I would recommend this to a friendRated 5 out of 5 stars
Microwave oven
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Josh was here on time, removed old microwave oven and installed the new microwave oven. He kept the workplace clean and completed all of the work in less than estimated time
I would recommend this to a friendRated 5 out of 5 stars
Anthony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anthony is wonderful, not personable, but education wise. He is worth his weight in dollars and you should keep him before he leaves you. Don't lose him now.
I would recommend this to a friendRated 5 out of 5 stars
Great Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer is operating much better. I was having a lot of trouble with my e-mail and perhaps a virus.
I would recommend this to a friendRated 5 out of 5 stars
Was having a problem with Eero mesh extender
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.James and Alec always keep my smart devices up and running and troubleshoot when necessary until they solve the issue.
I would recommend this to a friendRated 5 out of 5 stars
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Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gloria is great! .
I would recommend this to a friendRated 5 out of 5 stars
WHO ARE THE BEST EMPLOYEES????
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is the most outstanding part of the Best buy company. They are knowledgeable, friendly, courteous, and an asset to the company.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did maintenance on my computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent came to my house to do a maintenance check on my computer. As always it was performed efficiently and quickly.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad home Service was 5 star
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer set up and transfer of data from the older computer to the new one was excellent. Very clear in explaining the process.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad resolved my computer problem.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent sent to my home repaired my existing computer by putting in a new hard drive which resulted in resolving the problem that I originally called the Geek Squad for.
I would recommend this to a friendRated 5 out of 5 stars
Home visit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made my computer work.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad agent Daniel was great and on time.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Daniel is very knowledgeable and was able to set our new HP all in one desk top, with wireless keyboard and mouse & our new wireless HP 110 laserjet printer.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad fixed the problem quickly.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was having a problem with pop-ups Geek squad employee was on time and fixed the problem quickly.
I would recommend this to a friendRated 5 out of 5 stars
fix only my computer little items.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Knowledgeable. kind patience. on time . Did not help with other issues. Have to call about phone and internet services.
I would recommend this to a friendRated 5 out of 5 stars
TV picture breaking up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent helped me with my TV picture & it was determined that Direct TV needed to replace my box!
I would recommend this to a friendRated 5 out of 5 stars
awaiting installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sale went without problems and in store advice with Vinnie Festa invaluable Await delivery and set-up
I would recommend this to a friend