Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content
No content

Customer Ratings & Reviews

No content

    Computing Device Support and Simple Repair

    SKU:
    7857287
    See Details

    Customer reviews

    Rating 4.7 out of 5 stars with 7354 reviews

    Rating Filter

    Pros mentioned filter

    Cons mentioned filter

    95%
    would recommend
    to a friend

    Customers are saying

    Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

    This summary was generated by AI based on customer reviews.

    The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
    Page 314 Showing 6,261-6,280 of 7,354 reviews

    • Copier

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      They were prompt and fixed my problem in short time!

      I would recommend this to a friend

    • Home theater service

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Technician was professional, knowledgeable and courteous

      I would recommend this to a friend

    • Hg

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Helpful, with the best price in the area forvthe appliance

      I would recommend this to a friend

    • Geek Squad set up my new computer

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The appointment was the previous week and it went quickly and smoothly. The Geek Squad member was patient and very nice.

      I would recommend this to a friend

    • Bad lightbulb

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      She did a good job, but I haven’t heard nothing from her since then? So I’m up in the air.

      I would recommend this to a friend

    • Laptop recycling preparation

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent did a great job of removing all of the information on my computers for proper recycling.

      I would recommend this to a friend

    • Tech Support

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      always great service. My Tech is the best. Helps coordinate phone with tablet n computer

      I would recommend this to a friend

    • Another good job

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      We solved the problem over the phone, Mahreen continues to provide professional, quality technical support and positive approach to solving probems

      I would recommend this to a friend

    • Greek Squad completed these services quickly.

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent installing our printer with fax and telephone service was competent, compassionate and provided excellent services.

      I would recommend this to a friend

    • Repair computer and printer

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Great service with my computer and printer- I was lost on how to fix the problem

      I would recommend this to a friend

    • Geek Squad answered all my concerns and questions

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent downloaded my information from my old computer and installed the information on my new computer as well as installing my new computer.

      I would recommend this to a friend

    • Alexa and TV

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Agent helped with figuring out how to use Alexa with tv. Found out Alexa will not work with my cable tv and that wasn’t explained to me at purchase

      I would recommend this to a friend

    • Geek squad installed my printer.

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent set up my wireless printer and showed me how to use it. First time I had a wireless printer so I was confused.

      I would recommend this to a friend

    • News feed and how to regulate the news feed on the

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Excellent. How to regulate news feed on the computer internet

      I would recommend this to a friend

    • Geek squad diagnosed problem quickly.

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Fixed my computer, made sure I could do my tasks on it, recommended future actions.

      I would recommend this to a friend

    • They made a happy customer and friend.

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Important- On time, knowledgeable, fixed problem without making me feel like an idiot.

      I would recommend this to a friend

    • Issue fixed in reasonable amount of time.

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Helped walk us through an issue and we were able to get it resolved in a timely manor.

      I would recommend this to a friend

    • Help with my External Hard Drive

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The Geeks are extremely knowledgeable which is so important to me, in particular, since I have found I know enough to get myself in trouble . . .

      I would recommend this to a friend

    • Finished the job.

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Completed installing old hard drive in a desk - top machine after setting up our new laptop machine

      I would recommend this to a friend

    • Great followup

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      While the tech couldn't resolve the problem on site both he and his manage followed up. In the tech world, this is as good as it gets

      I would recommend this to a friend
    Page 314, Showing 6,261-6,280 of 7,354 reviews
    Sponsored

    People also viewed