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Customer Ratings & Reviews

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Customer reviews

Rating 2.7 out of 5 stars with 3 reviews

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33%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
  • Cons mentioned:
    Belt shedding rubber, Noise

    Rated 1 out of 5 stars

    Costway Cycle Clunking Noise

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product just over 2 months ago. We have used it 28 times since we received it on 09/04/2024. Today while my wife was using it I started hearing a loud clunking sound coming from the Cycle. I want to the basement where we have it placed and had my wife get off the cycle so I could look at it. I the clunky sound was coming from the pedal area behind the pedal guard. I removed the guard and could not access anything beyond that point. I believe the bearings on the pedals themselves could be the issue but can not access them. also notice the belt itself is already shedding rubber as there was rubber shavings inside the pedal Cover itself. I can’t return the item we threw the packaging and box away rafter I assembled the cycle. I would tell anyone who is searching for a decent indoor cycle Do Not Purchase this cycle. It seems we got a piece of garbage on our hands and will not buy our next cycle from BEST BUY.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise, Seat comfort

    Rated 2 out of 5 stars

    Not to bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seat feels a little uncomfortable. It does make squeaky sound after couple times being used.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It's exactly what I needed! Great value also.

    I would recommend this to a friend
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