Customer Ratings & Reviews

I ordered this printer and a few days later ordered a second after seeing online that people were receiving these damaged. 2 main issues seem to be the leveling feet and the door hinge. I received both my printers and immediately the first had 2 out of 4 feet broken off and the door hinge was broken. I didn't even fully unpack it, I just took it to my local bestbuy and they gave me a refund. The other one, what can I say, its amazing. Is it huge? Absolutely, but you can say goodbye to having to break most items into multiple pieces due to size. Initial prints have been very clean and the CFS works flawlessly. I will update if I run into issues, but so far I am very happy with my purchase. Just mentally prepare for the chance you will receive a damaged one and need to replace it.

Very easy and straight forward to set up and use. CFS loader works great with hard plastics. The printer prints quickly ans efficiently with minimal artifacts. The buffer has jammed once. Just make sure to properly check filament lines before starting another project.

I've been able to make a lot of things with this 3d printer, even started a side hustle with it. Overall, its good and very easy to use. However, I have had to replace a few parts on it. If you are not a DIY hands on type of person you might not want to get a 3d printer, because they are all a bit finicky and need constant tweaking. Still happy I bought this one. The bed size is great and I love the CFS system.

This review has just one complaint. It came with a leg broken with the screw broke off in the machine. Easy fix, remove the other 3 and nice, level and stable. Now it was otherwise packed very well. Setup was a breeze, got all things done in the unboxing part, loaded the CFS with 4 colors, did the auto calibrations and printed the little test boat, one color. Then came multi colored and the test boat was perfect along with the 3 color Creality logo and I’m more than impressed with just how perfect it performs. Our new logo is, why buy it when we can just print one, glow in the dark and personalized to boot. Largest print area anywhere and up to 17 colors available to you. OMG even a camera inside you watch on your computer and records it in time lapse. The Creality K2 Plus with the CFS is amazing in every way.

Fast and big!! Solid build, heavy!!! I have about 200 hours in it and havent had a single problem! Love it!!!

This is a solidly built 3d printer, with a lot of really excellent design decisions throughout. Excellent engineering and some clever automation in the bed leveling, nozzle cleaning, PA calculation, etc. Because of all those automations (many default to run every print) sometimes it can take 10-15 minutes before a print starts. Filament changer is a great tool, but it is just a tool, like any other. It can have issues and it will take some learning to get used to it. 3d printers have come a LONG way in 10 years, and the Creality K2+ is on the cutting edge.

[Employee of bestbuy] This is a great printer. And the Creality support has been amazing, anyone telling you otherwise is just wrong. Every time I’ve needed anything with this printer all I’ve had to do is show the purchase order and Creality sends a part outright no questions asked, no “have you tried this” just “sorry for the inconvenience tell us where to send the replacement part”. All other issues have all been user error in some way or another.

How it works out of the box seems pretty hit and miss. From what I can tell it is pretty common if you are printing multicolor weekly you will likely have plenty of troubleshooting and HARD BREAKDOWNS. It can be difficult to get ahold of support and some of the parts (many of the ones that will break sooner) have a shorter replacement policy. I had contacted support within the first couple of weeks to send me replacement parts for things that had already broken. Sometimes I did not get a response for a week or more. But as long as you can identify the actual problem and supply evidence, they send new parts. The first month was a massive struggle to keep the printer going. There are a ton of "fan boys" on the FB groups who will treat you like you are the problem. There is a ton of room for operator error, and I did learn a lot but the machine is far from flawless. With that being said, I hear regardless of the fan boy songs Bambus are also not problem free. I was surprised with the number of problems this thing had out of the box, but the system gives you one hell of a start for the price. Once the major problems had passed, I will say, I will keep it and I am glad I have it.

Easy to use. Just a dang good printer. A huge upgrade from my last printer.

This is my first printer ever and it was so seamless to use. Basically plug and play. Build volume is amazing for the price

[Employee of bestbuy] This thing is a beast. Got it in perfect condition mines some minor marks on glass. Has been printing non stop for 24 hours. Youll need 2 people to get it in place. Its heavy

Worked right out of the box, very easy to use, would recommend

Great printer, but the CFS is absolute junk. Running the Machine without the CFS works perfect and prints great. Once you start to use the CFS it jams, then eventually stops working. this was only 3 weeks after I bought the item.

This is my first 3D printer I have purchase and it's been working great for the 3D prints I have printed so far.

Great printer, easy to use right out of the box quality prints every time

There're some quirks, but overall, it's a great printer. Since so many come delivered damaged.... I opted to get it delivered to the STORE vs Fedex or UPS delivering to the house. being on a pallet by a BB associate on the dock vs a dudebro hulking it and breaking it on my porch.. my goal was to get it with no headache. Its heavy. legit. But because of how fast it prints, its needed weight. Had it for a little over 2 weeks now, and I've already clocked 244+hrs of print time on it. Aside from quirks (mainly the slicer and learning a new machine), it's pretty dope.

This beast makes printing in all type of filament a breeze. The bed size makes all the difference. So simple to use no problems so far.

Best printer ever. pretty cool to make multi color prints. unbox it and load file and print no issues

It worked great for the first 5 prints and now we are having issues.

At first i would have given this a five-star review. I'm a new user and expected a learning curve with my prints. But with 7 accumulated days of printing my machine had Bowden tube issues, where it would come out of the extruder and fill my printer bed with filament. with a little research i determined this was a common problem. i got horrible after sales help from creality customer service. i needed a 20$ part and i got the runaround. Thankfully Best Buy solved the problem and ordered a totally new machine for me. Thank You Best buy, you are the best!