Customer Ratings & Reviews

Printer works well enough. Though the side fan on one side doesnt work, the frame is bent from what i assume is a fall and the door was completely off the hinges. Also the z screw was out of the top bracket and it caused the screw to warp and grind through the bracket. Creality s3nt me a new door pretty quickly and reaponded to my after sales issue pretty quickly as well. They did fail to send the proper parts for the z screw problem but hopefully that will be remedied soon and im in the middle of contacting them about the side fan not working. Not even going to bother with the bent frame since the printer still works. I love the printer but the shipping methods are not sufficient for this item. The box was really damaged and im sure the 100 lbs weight of the package is responsible for the difficulty of delivery. If you order one dont hesitate to get a replacement if there is a problem. But be warned the weight of this thing is a huge hinderance with moving it. And remeber the 14 day return window

I love this machine! This is my first printer close to this size and that supports multicolor. Everything just worked when I connected it and I've been printing almost daily since I got it about a month ago.

This printer has been a workhorse in my prototyping. There have been a hiccup with the software side, but that was user error.

It would have been a 4-star, but it came broken. 0 stars for UPS for breaking 2 of these things one completely beyond repair. A lot of units come with broken legs, so if you want something ready to use out of the box, this device isn't for you. Be prepared to pull all your hair out, drilling into your $1300 3d printer while trying to extract the broken screw. It's a really cool machine. I just wish I didn't have to spend another $100 on tools to fix it.

Printer works great. Glass door on the front came unattached do to shipping. Nothing a little door jig and 2 part epoxy couldn't fix

Purchased one of these in the pre-order group from Creality's website. I have been using it for about a month now with amazing results. The print quality from this printer is identical to my Bambu X1C, I cannot tell them apart. This is true with all types of filament, the K2Plus just works that well. The big difference? the SIZE, this printer allows me to pint full wall sized HueForge pictures without issue due to the 350x350 print bed. I have also had good luck with warranty support. A foot on the printer was broken off in transit. Creality had a new one on the way in 24 hours. I only wish I bought it through Best Buy so that I could use my Total Tech membership warranty in addition to the Creality one. Overall, I have high hopes that this printer will continue working well in the foreseeable future. Everything is metal and feels very well built, with none of the flimsiness that I encountered in some of Crealitys older printers. Pick this one up, you will NOT regret it!

Exciting journey with this machine, huge size with high quality printing experience