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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1877 reviews

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94%
would recommend
to a friend

Customers are saying

Customers love the ease of use and the price of the $70 Refill Card, frequently citing it as easy to set up and a good value. Positive feedback also highlights the network coverage and signal strength, with many users reporting satisfactory service. However, some customers experienced difficulties with the activation process. Concerns were also raised regarding additional fees associated with the card.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,876 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Criket $50 refill card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refill card was easy to use I would recommend to anyone who likes being in control of their cell phone bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $30 card to start my service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this card because I needed to start my cricket service when I bought my new Samsung Galaxy Sol 3 phone which is a great phone in itself. No hassle for me or disrespect while I'm on the phone with a customer service agent. Got my phone connected and everything is good. The only thing bestbuy didn't have was a screen protector for my phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sent Deacticvated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I was talked into buying this when I bought my phone and actually came out better in the end. However, of the 3 we bought one was "deactivated" Although I bought from the comfort of my home I have to go to the local Best Buy and hope they can help. BTW the other 2 I purchased were easy to add as a credit to my existing Cricket account.

    I would recommend this to a friend
    • Brand response from Cricket Wireless Team
      Posted .

      We do apologize for your experience, for any issues with activation please contact our national retail activation center at 1-855-619-6021. cricketwireless

  • Pros mentioned:
    Coverage, Ease of use, Price

    Rated 5 out of 5 stars

    How to Review a Refill Card?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suppose a review of this card is a review of the service - as a subsidiary of AT&T, Cricket provides excellent coverage and speed for a very reasonable price. I’ve bought several of these refills on sale or throug promotions and found that they are easy to apply to my girlfriend’s account using the app or website.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Price

    Rated 5 out of 5 stars

    Cricket for the win.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was recently a Sprint, T-Mobile, and Att subscriber. Out of those 3, Att had the best coverage in my area, but also was the most expensive. So I did some research and found out that Att purchased Cricket. They are a MVNO(Mobile Virtual Network Operator) and use Att's network towers. I have been on Cricket for over 2 years and love it. Once I saw a discount for these prepaid cards, I jumped on it. You can use these prepaid cards to pay your monthly bill even if you're signed up for the monthly auto pay. I'm signed up so I know. I can't believe most people pay expensive Att prices, when they can come over to Cricket for a fraction of the cost. Yes, I know they throttle you to 8mbp's download speeds, but honestly that is more than enough when you want to download something. Upload speed is awesome. I have never had an issue with them at all. To be able to spend $50 on a $70 prepaid card is a huge savings for me.

    I would recommend this to a friend
  • Pros mentioned:
    Data, Price

    Rated 5 out of 5 stars

    Great Deal if switching to Cricket anyway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was upset with our old carrier adding excessive "Fees" on top of taxes, and had already made the decision to switch to Cricket. As we already had two family members on Cricket, we could add 3 more users for a total of $100.00 for five lines (8GB data each- plus unlimited talk and text). As my old plan was severely limited on data and talk, this was a great upgrade and reduced my out of pocket for monthly service. So ... Back to the Cricket refill card. As I was buying a bundle with a phone and a SIM card, it was an even greater deal, as I was able to buy the SIM card and the refill card for $42.00 AND get $50.00 off the cost of the new phone. Great Math in my book. I was able to apply the face value of $40.00 to my new Cricket account and was ahead of the game.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    As described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recharges my Cricket account with no issues. When there's a discount, it's good deal!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Worked and cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting cricket phone service quick and cheap. Cannot beat this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    good, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use, good value, fast shipping, want to order again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use, applies directly to account as credit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS: These prepaid cards are easy to apply to your account, either by text or using the Cricket Mobile App, and they are stored in your account until needed to pay your balance or for other Cricket services. The dollar amount is applied to your account, and with autopay turned on you still get the $5 discount/month even when there is a credit on your account. The amount can be applied to any plan value (i.e. a $70 card will pay for two months of the $40 plan after autopay discount) and if there isn't enough credit left in your account your credit card will be charged the remaining amount. CONS: Because this is a physical card, sales tax and other locality-specific fees are charged on top of the $70 when purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and has been working great since the day We started the sevice. This is perfect for someone who does not need a long term contract or is not sure how many gigs they need. You can change your plan ever month if you want just by paying for a different card.

    I would recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 4 out of 5 stars

    On time delivery and good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Cricket $40 Refill Card online from BestBuy. Received the Card on time. When setting up the Cricket account online, I found out that the Refill Card does not have any balance because it apparently was not activated at the Register. Went back to BestBuy for assistance with my receipt. The Customer Representative was helpful and issued me a new Refill Card.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great for multi-line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a multi-line plan with Cricket on auto pay. If I can get these on discount, it's a great way to save a little more on the family plan. Easy to use, just call *PAY on your phone and punch in the number. Cricket deducts these credits before using your credit card.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Cricket Wireless refill card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Cricket Wireless refill card will add the value to your prepaid account balance, which can be used to buy any Cricket Wireless service. Funds can be added at any time. Support was avaiable via phone late into the night. Good strong service in Hampton Roads.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service buy for Cricket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, this is an easier way to make payments when their system is acting up and not accepting your debit or credit card. You can also pre-post these for later payments to apply. Best Buy sometimes offers 10% off deals on these cards as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fair value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This can be used to pay your mobile bill if you have this carrier. If you can get the card on sale, you save money on your bill. Otherwise, at full price, there is little point in buying the card as opposed to paying your bill directly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great deal when ordering a new phone. The price of the phone gets discounted; additionally, so does this refill card ($60 for $48). No problem applying the credit to my Cricket bill.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy to recharge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Critket is the best value in wireless for family plan. The 4G/LTE speed may be capped however its quite fast for all practical purposes. The recharge card is a good way to recharge the plan.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    save money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using cricket refills for 3 years, it easy and simple to used.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Price

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Cricket since it was AIO Wireless. Great coverage. Good speed. Good price

    I would recommend this to a friend
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