Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 142 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

82%
would recommend
to a friend

Customers are saying

Customers are delighted by the Microsoft Lumia 640's camera quality, price, and battery life. Many appreciate its ease of use and the size of the screen. However, some users express disappointment with the limited app selection and occasional performance issues. A few also mention difficulties unlocking the phone for use with other carriers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 142 reviews
  • Cons mentioned:
    App store

    Rated 4 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's actually a nice phone for the price, but unfortunately the Windows App Store is lacking. I do like the Operating System though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    App store

    Rated 5 out of 5 stars

    Great mini tablet!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it to read the news, browse the web, Skype, listen to music, watch videos, take pictures, and send and read e-mails! Works great, and battery lasts a really long time! Also, lots of cases available online for this model. **But one downside is that it lacks a lot of apps that Android has.**

    I would recommend this to a friend
  • Cons mentioned:
    App store

    Rated 3 out of 5 stars

    Can't unlock without 6 months of Cricket service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After breaking my phone and meeting a quick cheap replacement I picked up this Microsoft Windows Phone 640 branded as a cricket device. I thought I could unlock it and use a SIM card already had for my AT&T service but I could not beware they require 6 months of paid Cricket service before you can unlock any of their phones such a shame because this is a great dependable cheap phone!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Killer baby tablet for under 30 bucks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw reviews of this phone on Cnet and though I did not want a cell phone I did want the tablet functionality and to be able to sync photos and music to my PC. I also wanted apps, like "Guitar Tuna" and reviews said the camera was excellent. So, I picked this up and have really enjoyed playing with it. I hook it to my home wireless and can do basically anything I want. I hate the phone so I will probably never activate it as that but like I said, it is a killer mini-tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price decent camera great battery

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife loves it, its got a great camera, good battery life, nice screen with gorilla glass, she is 100% happy with it. This is the same woman who HATED her Alcatel OneTouch and iPhone 5 but this Lumia? It has the wife seal of approval!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great value for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for an affordable smartphone? Then this one is a no brainer to purchase. Decent camera quality, nice and big screen, lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and design on the phone. Overall great phone.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    It nice Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working fine but it just stop working not sure what happen

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Miniature Windows Tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down one of the best values in mobile tech right now. For $30 forget about the fact that it's a phone. This is a fully featured pocket size Windows RT tablet upgradable to Windows Phone 10 OS (did I mention that it comes with office mobile?) The only complaint I could lodge is that the 8mp Camera could have better sharpness and color capture. Has expandable memory via micro SD (up to 128gb) Comes with charger. Oh yeah and it's also a global GSM phone (carrier locked so make sure you buy the version from the Service provider you plan on using) buy one before they raise the price or discontinue it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Phone good, OS not so much!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 2nd phone. Lumia 640 is a good device. Good deal for $29. The only downside: the Operating System. Microsoft needs to use the phone BEFORE servicing their customers a buggy update!!! Overall, worth the 29.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good basic phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for $30 plus tax and it's a very good basic phone. The build is solid. I don't need many apps so I have no problem with the limited windows apps. The apps I use often are Skype, Hotmail, audiobooked, and some ebook readers. They all work well on this phone. The FM is a nice plus. Sound quality is good and the volume can go higher than other phones I have.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Window Phone Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is well worth the price and it has good plans. Great battery life and service too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product, Great Value for Money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price specially is unbelievable. I can bet you won't find anything close on iOS or Android at this price point and the specs. From screen resolution to camera pixel. It's a great phone for grand parents and kids can use without fear or breaking expensive electronics. On the top, with Windows 10 upgrade the user experience is more user friendly than ever. I would highly recommend this phone for back up, grand parents or kid phone without breaking your wallet. I wish it had rich app store ecosystem

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    excellent for so cheap

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great value for the money and no contract to be bound by. it has everything a $400 smart phone has and works just as good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great quality phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whole day battery and good display. Camera quality is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Price

    Rated 5 out of 5 stars

    Nice cellphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cellphone with decent price, good camera and features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first smart phone, and I have lots to discover with its uses. So far I've enjoyed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent price, excellent device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I immediately upgraded to Windows 10, and have been using this constantly for playing music, GPS and pretty much anything besides a phone. Since it is locked to Cricket, and I don't have service with them, I am just using for all the other functions I want. Has all the apps I need, and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for price windows having trouble on network so I had to return cricket has low signal at my homefront

    I would recommend this to a friend
Sponsored