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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 142 reviews

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82%
would recommend
to a friend

Customers are saying

Customers are delighted by the Microsoft Lumia 640's camera quality, price, and battery life. Many appreciate its ease of use and the size of the screen. However, some users express disappointment with the limited app selection and occasional performance issues. A few also mention difficulties unlocking the phone for use with other carriers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 142 reviews
  • Rated 5 out of 5 stars

    very sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this phone i got it for my mom and she absolutely loves the size and the display of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Can't go wrong for call and messaging

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. But I still prefer apple's exploitation system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone as fast as my iPhone 6s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable price..only $29.99 . It's faster than most of the android phone on the market. I bought two of this..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for inexpensive price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool value, windows phone, which is pretty rare right now. Glass is pretty weak, but other than that it is a great value for the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tablet style phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for more of a tablet use than a phone use. 4

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Be careful....

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific value... IF YOU ARE A CUSTOMER OF CRICKET WIRELESS!! Bought mine for use on my AT&T account. No problem adapting AT&T Go Phones to my business account. Not so with this phone. Even though AT&T owns Cricket, THIS PHONE CANNOT BE UNLOCKED!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    nice phone many futures.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is not typical windows phone. you can download offline maps for free. used as navigation no connection needed for internet and way more stuff you can do. nice product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Very reliable and works great. Wish they would continue the Windows phones

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good phone bad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is locked to cricket I was told at Best Buy it would work with att SIM card however that's not the case and the only way to unlock it is to pay 70 dollars to cricket

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Its a very good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price we pay we are getting a 4g smart mobile which works as same as high valued phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Ease of use
    Cons mentioned:
    App store

    Rated 5 out of 5 stars

    Best phone I've ever had

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone. There is nothing that I can say bad about the phone itself. I'm using AT&T's GoPhone service. Their service is wonderful, cheap and unlimited with the $45./month plan. Shumpy's review pretty much sums up the features so I'll write my experiences. I've had it for over 5 months now and it hasn't let me down once. I've dropped it several times, it barely got a scratch. Splashed with water, dried right up. My battery lasts all day,and still has almost 50% charge. Pictures are beautiful, front facing camera is 8 megapixels. Live tiles are great, you can move them any way you wish, easily access you apps or go to an alphabetically designed list. This phone is like having a miniature windows computer in your hand. You can sync it to your windows computer and do just about anything your main computer can, it even runs Microsoft Office. Sync & save your apps, pictures, contact list, anything at all with the press of a button or set the phone to do it automatically. Talking is crisp and clear, even when using the speaker phone device. The only con is the App Store. It is so much smaller then Apple or Android. Microsoft and Nokia hit a home run with the Lumina phone line. I honestly can not see why anyone would be disappointed with this phone. It is definitely worth so much more then what Best buy is charging. Buy one today before they are all gone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone that I recommend anyone to have. So far no issues with the phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No official YouTube app kind stinks. No official Google photos/app (one drive is very limiting)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nokia 640

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good back up phone, after upgrading to Windows 10 it got even better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    locked phone cannot unlock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone cannot be unlocked without using crickit service for certain required time. I plan to use it as a Windows 10 pocket PC via wifi, not a mobile phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stable OS. Simple and easy to use. Synch functions are a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on a mobile.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints with these purchases. Thanks Best Buy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for first phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my 14 y old daughter she loves it and is never more than a few inches from it

    I would recommend this to a friend
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