Customer Ratings & Reviews
- Model:
- GXI11240CPGV3
- |
- SKU:
- 6413715
Customer reviews
Rating 2 out of 5 stars with 7 reviews
(7 customer reviews)to a friend
Customers are saying
Customers consistently note the significant shipping delays with this product, with some reporting a two-week delay.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Expectations not met
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When i ordered it it says 16 gb ram and 4 ram slots. It arrives with 8gb ram and 2 ram slots. Cant insert hdmi or display port because of poor building technique. 2weeks shipping delay.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Paolo,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. This system should come with one 8GB RAM as well as four available RAM slots on the motherboard with one slot being used already. If you are still experiencing this issue, please do not hesitate to contact our tech support agents at your earliest convenience so they can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From the moment we opened the box there were problems. As soon as I plugged it in none of the lights or fans worked. I finally got the lights on and 2 fans out of 4. I worked on it until I got the fans working but then the hard drive quit. Once I got it all working, I was done for the day. When I turned it on the next day it started smoking and nothing on it worked at all so I was done and had to return it.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Stayce,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand you have opted to return the PC, however if you still have any questions or concerns, then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
Poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 16 gb ram , when i received it was 8 gb. Bought on june 3 and the delivery date was june 19 but received emails that delivery date is change, finally i received on june 29. Very disappointed from the service and the quality too.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear Azmat,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 1 out of 5 stars
Terrible experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst buying experiences I have ever had with a product. I did not get the product described and it was very late. When I purchased the item, the description said this computer came with 16GB of Memory. Luckily I screenshot my receipt that said 16GB. However, when the item arrived, it only had 8 GB of memory. I went to my recent orders to double-check that it was supposed to come with 16 GB and Best Buy had changed the description of the item to 8 GB. Again, luckily I screenshot my receipt that said 16GB. This item also came 2 weeks late. I talked to numerous customer service agents and they assured me that it would arrive on time. When it didn't, they couldn't give me an update or any help. I am returning tomorrow and am extremely disappointed.
No, I would not recommend this to a friendBrand response from CyberPowerPC Brand Expert
Posted .Dear BearDown,
We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand you have opted to return the PC, however if you still have any questions or concerns, then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.
Tech Support:
(888)937-5582
Hours of Operation:
M-F: 8:30AM - 6:00PM PST
Sat: 9:30AM - 3:00PM PST
-CyberpowerPC Support
Rated 4 out of 5 stars
Good pc for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well to start off with, it was 2 weeks late. And now that I have it I'm very happy. Easy to set up and ready to go. Was packed well with no bumps or bruises. The fans are silent and the lights are very cool looking.
I would recommend this to a friendRated 5 out of 5 stars
A very nice computer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this computer. It was easy to set up. I have not had any problems with it.
I would recommend this to a friendRated 1 out of 5 stars
Don’t Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. The case is awful and they lied about specs
No, I would not recommend this to a friend