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Customer Ratings & Reviews

Your price for this item is $619.99

Customer reviews

Rating 4.4 out of 5 stars with 55 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Gaming Desktop's strong performance and affordability, highlighting its smooth gameplay and excellent value for the price. Many appreciate the customizable LEDs and quiet operation, while some experienced issues with monitor connectivity. The system is also praised for its ease of use and sufficient storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 55 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Teen son loves it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs so smooth, according to my son. He is a big time gamer and gets 60 fps in Fortnite. Finally was able to get Forza and this computer handles the game so well. Very great gaming system for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for grandson’s graduation present & now he is the envy of his friends. Loves to play with his friends & the quality is excellent. Adds ambiance to his cool room!

    I would recommend this to a friend
  • Cons mentioned:
    Monitor connection

    Rated 3 out of 5 stars

    Good while it lasted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't do a great review the computer had issues, my child liked the computer while it was working properly but from when she got it there was troubles with the computer not properly connecting to the display. It would work for a while then just stop working. They didn't have a replacement so i returned the product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great pc for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine out of the box. Though would recommend more ram. Runs many games perfectly and lots of storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good starter gaming PC for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this for my son and it is a good starting gaming PC for him. It worked right out of the box as promised and delivered the specs we paid for. About my only complaint is the "Gaming Keyboard" that is included in the purchase is very cheap. It is designed to look like a gaming keyboard, but is made from very cheap plastics and does not have mechanical keys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good PC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a beautiful PC! Loving the lights and how easy it was to set up. Everything loads super fast!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    By far the best gaming computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson was so excited when he got this for Christmas. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son for Christmas and he loves it! Good system for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Home pc

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new pc runs everything I need it to, and quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. Easy setup and a good startup gaming system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Setup + Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was a bit annoying but the results after setting it up is worth it. The graphics are good and the speed is what I requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good for the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love that the lights in the fans are remote controlled. the keyboard is a very nice tactile feel. Only issue I've ran into was activating windows but I was told to look inside the case for a windows key so I'll try that later. Haven't tried any games on it yet but I'm excited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had much time to use it yet but I plugged it in updated everything (1-2 drivers needed update which is good) I ran discord twitch and my fav game for 3 hours on highest graphic setting with no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for beginning PC gamers. My son noticed it does get a little hot after long term use. But overall great PC to start with.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sloppy build missing essentials.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these computers, one computer didn't have a Microsoft license active, the rgb fan lights were not working and the graphics card was not seated properly as well as a screw missing from the back panel fan and the remote to the rgb fans missing. The other computer didn't have the on-board Bluetooth built in but the drivers are there and the buttons on the top of the pc are not working and the remote is missing as well. Best buy customer service won't fix the issues and want to refund me instead of replacing or fixing the computers. I would be willing to keep the tower with out the bluetooth if they just replace the other. Overall these are nice looking computers if they just worked properly! things you should consider before buying this pc... if you want; - more than 2 ram slots. - cross fire graphics - disk drive - internal hardrive housing that is easy to get to. then don't buy this pc...but if the above doesn't matter to you.. its a great computer as I have been able to play an mmorpg on ultra high settings with also a second screen connected streaming movies with no lag on either. PC has a fast start up as well. took less than 30 minutes from out of the box to on the internet.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Turtle70,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rated 5 out of 5 stars

    Great first gaming computer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was the first gaming computer for my son. Very happy with it. Easy to upgrade. Solid buy for a first time gaming computer buyer. Would definitely recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The graphics card was bad and returned.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics card was bad in the computer. Took it to geeksquad and they looked it over and decided it was easier and cheaper for me to just to return it. I returned it and built my own computer. I would recommend this for ANYONE buying a gaming computer! I do work in IT so i knew how everything would go....but even without the IT experience build your PC! Youtube is a great place(I used BitWit's PC build video) to find how-to videos! I ended up spending the same amount with better parts and upgrading a few others. You only really need 7 different parts to get you up and running! BUILD YOUR PC!

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear BuildYourPC,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rated 4 out of 5 stars

    Starter computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid starter pc no complaints at all, wish they were still priced this way 489 on sale

    I would recommend this to a friend
  • Cons mentioned:
    Monitor connection

    Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediate issue with the computer not connecting to the monitor and would disconnect regularly, returned the product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Item did not have wifi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item lacked internal wireless device and could not effectively connect to the internet

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Hi Bobo,

      The system does come equipped with a wireless adapter for wifi connection. Please check your box of accessories and find the wireless antennas and connect them to the back of your pc on the gold receptacles. If that still does not resolve your issue, please contact support at 855/888/2039 Mon-Fri 8:30am-6:00pm PST for further trouble shooting.

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