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Customer Ratings & Reviews

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Customer reviews

Rating 3.3 out of 5 stars with 6 reviews

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67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Rated 4 out of 5 stars

    Still going strong!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three years later and this thing's still chugging along! I have some trouble playing a lot of games, but that's just because it uses an integrated graphics card.

    I would recommend this to a friend
    • Brand response from CybertronPC Customer SVC
      Posted .

      Doug, we're glad you are enjoying your A10-Onyx!

      While not primarily intended for use as a gaming system, there are a good number of games that will run on it, and of course, you are welcome to upgrade the graphics, if you wish.

      Modifying a CybertronPC system does *not* void the warranty or Free Lifetime Technical Support we provide.

      Thanks again, Doug!

  • Rated 1 out of 5 stars

    Faulty Equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought this computer, parts were damaged.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for a start

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is really great. At first there were problems but as of now there are none. Works very well and can run a lot of games very smooth.

    I would recommend this to a friend
    • Brand response from CybertronPC Customer SVC
      Posted .

      Kaleb,

      Thank you for investing in a CybertronPC A10-Onyx – we are glad to hear you like it!

      While we are glad that they have been resolved, we apologize for any issues you experienced with the system initially.

      Should you have any questions or need assistance in the future, our friendly Customer Service Team will be glad to help! We can be reached toll-free by phone at 855-490-2569 or by email, at: [email protected]. Please reference 'C-15467-7V62'.

      Thank you again!CybertronPC

  • Rated 5 out of 5 stars

    Amazing Computer tower

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a little difficulty with activating my windows but when i went to CybertronPCs website it was easy. everything runs smoothly and i don't have any problems anymore. This the best tower i have ever gotten.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good pc for games

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good pc for games, the graphics chip isn't to great but it can get the job done, i recommend getting a good graphics card for the pc to run higher end games

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so disappointed, came with an expired windows version. Doesn't even work.

    No, I would not recommend this to a friend
    • Brand response from CybertronPC Customer SVC
      Posted .

      Thank you for choosing an A-10 Onyx system, we regret that your initial experience was not 100% satisfactory. We hope that the information below will help make your overall experience a positive one.

      Your statement regarding Windows being expired was likely prompted by a message on the screen.

      That message appears if, after 30 days from installation, Windows has not been activated on the system.

      Between time in the warehouse, shipping, etc., it is possible for this time period to have elapsed by the time a customer receives their unit.

      By activating the Windows installation with Microsoft, Windows will then recognize that it is a genuine and legitimate installation and the message will go away.

      The Certificate of Authenticity, or "COA", with the Windows Key needed for activation, will be located on the system, in the top corner, closest to the front of the system, on the right hand side panel (if you are facing the front of the system). If the COA is not found there, please let our friendly Customer Service Team know, and they will be glad to assist you.

      Regarding possible difficulties that can be encountered during the activation process, the most common, due to the small type used on the COA, is the similarity in appearance of the letter "B" and the number "8", or the numbers "0" and “6” and the letters “O” and “G”.

      This can cause the activation code from the COA to be entered incorrectly, causing activation to fail. Many people find it helpful when entering the activation code to take a picture of the COA on a cell phone, tablet, digital camera or other device. This can provide the ability to zoom in to see the characters more easily. And, of course, if any difficulties are encountered, our Customer Service Team is happy to assist.

      If you would like assistance with activating Windows, or have any other questions regarding your system, please do not hesitate to contact our Customer Service Team. We can be reached, toll-free, by phone at 855-490-2569 or by email, at: [email protected]. Please reference 'C-16204-HY5Y'.

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