Customer Ratings & Reviews

Write a Review

Overall Customer Rating

75%of customers recommend this product.

Mentioned In Reviews

Cons

Looks like there aren't enough negative mentions yet.

Customer Ratings & Reviews

1-8 of 8 Reviews

    • Brand Response

      CybertronPC Customer SVC 

      October 4, 2016

      Mamamamamama,

      We're sorry to hear your PC was not working properly upon arrival, and that you had a less than satisfactory experience with us, that's not typical of the support we offer, and we'd like to sincerely apologize.

      We stand behind all of our products and all of our customers, so if there is anything else you need, please do not hesitate to contact us again. We would be more than happy to get another chance to assist you. We can be reached toll-free at 1-855-490-2569.

      Thank you,

    • Brand Response

      CybertronPC Customer SVC 

      May 6, 2016

      2LittlePugs,

      We appreciate your choice of a Borg Q-860X, and honestly regret that your experience was far from satisfactory. We hope that you will accept our sincere apology.

      So that we can diagnose and remedy the issue you have encountered with the system, please contact our Friendly Customer Service Team, toll-free by phone at (855) 490-2569, or by email at support@cybertronpc.com. When contacting us, please reference service case ‘C-26293-DBCG’.

      Sadly, regardless of the extensive testing, care taken in assembly and packaging or high quality of components used, being physical items, there are those systems that develop an issue after shipping.

      We do what we can do to minimize these types of incidents, and stand behind our products on those rare occasions that they do occur.

      We are deeply aware that the above does not make the experience any less frustrating when you are the one that receives one of those rare systems with a fault, but please rest assured, our Customer Service Team will resolve the issue for you.

      Thank you, 2LittlePugs – we look forward to hearing from and helping you soon!