Customer Ratings & Reviews
Customer reviews
Rating 1 out of 5 stars with 1 review
(1 customer review)to a friend
Rated 1 out of 5 stars
Poorly built piece of junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this machine for 2 days now. Upon initial startup the fan controller never worked. Figured out the connector for the power had been soldered on poorly and broken off (possibly during shipping). I wasn't impressed with the rest of what I found in the case either. Looked like a rushed job or someone with no clue had done the assembly and cable management. Tonight it began crashing repeatedly and that's where I left it. Probably gonna return it tomorrow. And yes I have all the fans running so it's not overheating.
No, I would not recommend this to a friendBrand response from CybertronPC Customer SVC
Posted .JOB1,
We sincerely apologize for the less than satisfactory experience you have had with your Hellfire system.
First, please know that we stand behind each of our products and will gladly resolve the issues you have encountered.
While our quality control is normally superlative, based on your description of both the physical and performance issues, the system you received was absolutely not up to our high standards. For that we humbly apologize.
If you will please allow us the opportunity to make things right, we will provide you with the system you should have received initially; one that is built to our demanding specifications and that will perform well for you, for years to come.
Our friendly Customer Service Team can be reached toll-free by phone at 855-490-2569 or by email, at: [email protected]. Please reference 'C-15933-RF86'.
Again, we offer our apologies and look forward to helping you and making your overall experience a positive one!