Customer Ratings & Reviews
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- Model:
- TNBTESS3175B
- |
- SKU:
- 4754316
Highly rated by customers for: Customer service
$1,099.99Your price for this item is $1,099.99
Customer reviews
1.0
Rating 1 out of 5 stars with 1 review
(1 customer review)0%
would recommend
to a friend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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- Pros mentioned:Customer serviceCons mentioned:Initial defect
Rated 1 out of 5 stars
CybertronPC Customer Service Lacking
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work out of the box. The machine would not boot up and acted as if it did not have any drives installed. CybertronPC attempted to help by sending a link to download Windows10 to install with a flashdrive. 3 hours later the download completed and it still did not work. Their resolution was to send a call tag for 2nd day back to them for repair and 2nd day back to me once repaired. I asked that they ship next day air and they refused. I was not happy with their response so I called Best Buy customer service and told them that I would rather return and get something else. Kudos to Best Buy for doing the right thing and allowing me to return the unit.
No, I would not recommend this to a friend
Page 1, Showing 1 of 1 review
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