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Customer Ratings & Reviews

Your price for this item is $579.99

Customer reviews

Rating 4.3 out of 5 stars with 18 reviews

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89%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Trooper Desktop's performance, citing its ability to handle games and applications smoothly. Many users reported fast startup times and high-performance capabilities. However, a common complaint revolves around the system's fan noise level, with several customers noting it as being quite loud. Overall, the positive feedback on performance outweighs the negative comments regarding the fan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Pros mentioned:
    Performance
    Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Great computer, very smooth and high quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. We use it for everything from modded gaming to graphic editing and just surfing the web. (Do people still use that phrase?) It is very smooth, no lag, and it looks good too! The only complaint I have is that the fan is rather loud, but it's not too big of a deal for us.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer for office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast computer cheapest 8gb 1 terabyte hard drive. Fast.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough, bought this to basically play my call of duty that my other computer and lap top refused to play and it became my everything computer, very satisfied great price for me to. Everyone says how noisy it is. I dis agree if the sound of a little air blowing bothers you then you obviously are in need of a nap. LOL Love it thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    windows 7 is a plus and great system for to price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid computer, just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a problem with my refurbished computer yet.

    I would recommend this to a friend
    • Brand response from CybertronPC Customer SVC
      Posted .

      pinky,

      Thank you for choosing a CybertronPC Trooper! While we are glad that you are enjoying your Trooper, we are concerned regarding the use of the word, “refurbished”, in your review.

      As we do not offer refurbished systems, please rest assured that if the system you received was sent by us, and was factory-sealed, it certainly should have been a new one.

      Customer satisfaction is very important to us. If you would, please contact our Friendly Customer Service Team and discuss any concerns you had regarding the system.

      We can be reached by email at: [email protected], or toll-free by phone at 855-490-2569. When contacting us, please reference 'C-19081-CCTN'.

      Thank you again, pinky – we look forward to hearing from you!

  • Rated 1 out of 5 stars

    Poor - computer continually crashes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer does a mini crash dump, shuts down, and restarts. I would get the following information: Problem name: Blue Screen BCCode: 1A; BCP1: 0000000000000403; BCP2: FFFFF6800008B4C0; BCP3: D540000083F5B867; BCP4: FFFFF68000008B4E0; OS VERSION: 6_1_7601 Service Pack: 1_0 Product : 768_1

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming PC for the beginner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew when I went looking for a new PC, that it had to have Windows 7, since I loathe Windows 8. I've had this PC along with my BenQ RL2455HM monitor since May 24th, and they have functioned flawlessly. I wanted a gaming PC to be able to handle some of my digital forensics programs on, and play some games on. Star Craft 2 can handle ultra settings, but I would recommend it on high for a smoother frame rate on the cutscenes. The PC is gonna need a better graphics card along with a better power supply for my future upgrades. For those of you thinking about getting it for a starter gaming PC or work, then this would be a good choice. The other plus is that I like what the case looks like and the blue lighted fan. This gives my PC a very cool look compared to my old white desktop, that was very plain.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Really bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to purchase a Window 7 deslktop and best buy offered this mid range solution. Well, this computer manufacturer and window 7 are not compatible, this was a very well known issue when i called customer service but they will keep selling these computers until they run out of stock as eventually people will go with Window 8...word for word from the lady i spoke with over the phone...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Great gaming computer better price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So just as an example of how good the price is, I found an alien desktop with about the same specs for DOUBLE the price. I got this computer to play games my lame laptop could not, and I was real surprised to see the computer play The forest and Rust on full res with no lag at all. All I found wrong with the thing was the fan was a little loud but.... so what? I just turned up the speakers!

    I would recommend this to a friend
    • Brand response from CybertronPC Customer SVC
      Posted .

      Logan,

      We’re glad you like your Trooper – thank you for making CybertronPC as your computer company of choice!

      Regarding the fan noise, we apologize that it is a bit loud and would be happy to assist with this, if you would like.

      If so, please contact our friendly Customer Service Team, toll-free, by phone at 855-490-2569 or by email, at: [email protected]. Please reference 'C-14203-8F0Y'.CybertronPC

  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great Pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for Christmas and I love it. It can play all the games I like and I don't have to worry about webpage lag. This is definitely fast enough for me. It's a great pc.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great performance for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this PC mostly to watch streaming video (netfilx) and create printed products for my church ministry. I also wanted the ability to run a few select games that were struggling on my last PC. This fit the bill perfectly and has performed better than expected. The speed at which it processes requests is great. Then again, this could just be because I am used to an older computer. The fans are quite, too. No complaints there. I was also able to easily install my old pc's hard drive so that I could gain access to those files and it works flawlessly. The installation couldn't have been easier. I know it is not the highest end gaming computer out there, but for this price range, I don't think you can beat it. Plus my wife thinks it looks like Darth Vader... so... I'm just sayin.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great overall performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was looking for a budget friendly but still good quality pc and was very please with the price and blown away by the performance i will definitely be recommending this computer to my friends

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing Deal & Service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this system as my old PC up and died on me. I got it because I figured it was an awesome price for what you get. It has far surpassed my hopes as to how fast it is and I can actually play games online now without it taking forever for things to load or DC because it never quite made it! Thanks For The Amazing Deal!

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Great PC!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this for small gaming like WoW and Diablo 3 (which both run very smooth) later i might replace the video card so I can run newer games. The best thing I love about this PC is that it is super fast, (people complain about the fan being to loud, just a hint it is a tower and is gonna make noise, it really isn't that bad). I also love the memory size due to my wife and I take a lot of pictures and videos so all and all it is a great PC!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cons is the only thing I could find. This is a great PC company. I have bought two computers from them and was pleased both times. It runs smooth and was easy to setup. All I had to do was enter my info and Bam! ready to go. I play a lot of MMO's and these pcs I bought work great. I haven't had any problems yet in months. I did talk to tech support for a paper I was missing and they were courteous and gave me detailed instructions really fast and I was able to solve the problem effortlessly, which is a big plus and one reason I purchased form them again. (BTW It turns out the paper was with the PC and was my fault, but they never blamed me or acted that way. This PC plays my games with wonderful graphics and sounds. Comes with a mouse and keyboard and I got to choose a windows that I liked not 8. IMO the best there is, especially for value. Would I buy again a 3rd time or more? absolutely, shipping was even faster than expected. I researched this PC form other sites and took a chance. One I am glad I took as it is the best suited for me! It even had Steam on it! Plus I get compliments on my sleek design and lights. So worth it, Now I can game at a competitive level. =)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I miss is the memory card reader. Bought an external one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast computer for the price. Very game computer with the led lights

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Computer For Beginner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a really nice computer for beginners, it starts up fast and works good on high settings. I play A.V.A.

    I would recommend this to a friend