The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
Rated 1 out of 5 stars
Disaster service
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best buy still hasn't completed full installation. Ice maker not installed nor the panels. I have called customer service twice no return calls. I have requested to have product removed from my house.
No, I would not recommend this to a friend
Brand response from Dacor Team
Posted .
We’re very sorry to hear about the difficulties you’ve experienced with the installation of your refrigerator. Since the unit was purchased through Best Buy, they are the retailer responsible for completing the installation and handling any removal requests. We recommend reaching back out to Best Buy’s customer service or store management with your order details so they can resolve this promptly. If you need product information or documentation from us to support that process, we’ll be glad to provide it.
Cons mentioned:
Bad delivery
Rated 1 out of 5 stars
Terrible delivery service
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
can't comment on the fridge but best buy delivery is a nightmare to deal with. Terrible communication. terrible last minute cancellations. incompetency all around. I would recommend you buy from somewhere else.
No, I would not recommend this to a friend
Pros mentioned:
Space
Cons mentioned:
Service
Rated 5 out of 5 stars
Fridge great, service by Best Buy AWFUL!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Refrigerator is great. Beautiful looking outside with lots of space inside. They service we received to put it in was awful. Best Buy needs to do better when it comes to service. I would buy the fridge again but never from Best Buy
I would recommend this to a friend
Brand response from Dacor Team
Posted .
Thank you for the kind feedback. Dacor takes pride in being your choice of quality brand products and customer support experiences.