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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 12 reviews

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75%
would recommend
to a friend

Customers are saying

Customers commend the 5.5 Cu. Ft. Chest Freezer for its compact size, which is ideal for adding extra freezer space. Many customers also appreciate how quiet it is, with some mentioning that they haven't heard it running at all.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Pros mentioned:
    Noise level, Size, Temperature control

    Rated 4 out of 5 stars

    Quiet freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is the perfect size for a little extra freezer space. It fits easily into my pantry with plenty of room to spare. I read all the reviews and chose this one. It is very quiet, I haven't heard it at all. Food is frozen quickly and the temperature is absolutely perfect using the instructions of where to set the dual. It doesn't have a temperature reading, so I have to get a thermometer to throw in it but the temp is perfect if you follow the manufacturers instructions. The space is absolutely perfect! It holds plenty of food for my family that includes a very hungry teenage boy. I would definitely use this brand again. It does have a little light indicating it is in. It's so quiet, you would not know it was running if not for the red light.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great feezer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. Really very quiet. Standing right next to it, it so quiet that you can barely hear it. Easier to touch it and feel the slight vibrations of the compressor than it is to hear it. Biggest surprise was to discover it had wheels on the back for easy mobility. No mention of wheels in any of the product descriptions that I read. The wheels just makes it a better bargain than I had anticpated

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great Freezer for Small Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the freezer for 2 months and so far so good. It was easy to carry for 1 person; although, it is not recommended. The shipping packaging was great, double boxed with foam and all the good protection that you can ask for. The only issue and I am not sure if it is normal or not (doesn't seem to hurt anything) is that there is a little bit of frost around the top 12 inches of the inside. Other than that, I haven't even filled it completely up as of yet because there is so much more room than I thought. LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer for small area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of freezer space and simple organization with this chest freezer, which offers an adjustable vinyl-coated storage basket and a compartment divider for flexibility. It's on wheels.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Damaged and hassle trying to take care of issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to a BB store to order. Item arrived damaged but does run OK. Had to go back to store 2x to try to settle things. Tried to reorder but clerk did not redo properly (not his fault...experienced clerk handed issue over to a rookie who was not yet trained and experienced clerk walked away). Went back to get a partial refund. Pretty big hassle for little freezer purchase. Item is OK except for damage...experience not so much.

    No, I would not recommend this to a friend
    • Brand response from DanbyAuthorizedRep
      Posted .

      Hello Gilbybj,

      Thank you for taking the time to write a review. We regret to hear that you leave us a two-star rating. We are always working towards improving our products and appreciate any feedback you can provide to achieve this. Please send your feedback to [email protected] and make sure to include the model number in the subject line.

      Sincerely,

      Earl danby-products

  • Rated 3 out of 5 stars

    Works but cheaply made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    to begin with, it was shipped twice and got damaged twice. i am replacing a 30 years old chest freezer that perfectly works fine, so this is how my comparison is based on. The old one is like a horse; i can jump on it without problem. the new one is super fragile and light. i cannot say too much because it is hard to judge it in short weeks. i can only comment on the way it is built.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Manufacturing QC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived with dents in multiple locations. No evidence of damage on the box or inside packaging. Very well packaged in fact. My assessment would say it was put in the box damaged. Not the fault of Best Buy. Having to haul this back to a store however negates the benefit of shopping online and ship to home. Returned for refund.

    No, I would not recommend this to a friend
    • Brand response from DanbyAuthorizedRep
      Posted .

      Hello Ply17410, we are sorry to hear you received a damaged unit, we have transferred your message to our quality control department. Danby

  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Good freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deep, cold, good size! I was looking for a specific size and this one is best bang for buck

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer operates to expectations, however it arrived with many dents and dings (no damage to box). The internal dimensions have changed (smaller), even though volume is same, vs. all of the specs I found online. Unfortunately, it will not work as I originally wanted, but too much of a pain to return. I'm converting it into a keezer, but it will hold one less keg than last year's model of same "size".

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery, quality was as expected, size is decent for mid size family needs of extra freezer space. Could place conveniently in the garage.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Temperature control

    Rated 5 out of 5 stars

    Nice unit.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice little chest freezer. I chose this one over the others in it's size primarily because of the free shipping that was available at the time I purchased it. I also wanted one that didn't have an open space in back where the compressor resides. This one has a cover. Another nice touch is the inside separator fence. This unit runs very quiet and only uses about 50 watts when the compressor is running. You only need the dial set at about the 9 o'clock positioned to get 0 degrees F (6 o'clock being the starting point). Can't comment on it's longevity, but this is a nice little chest freezer so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The right size for my daughter house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved this freezer, now she can have food for her and my two grandchildren

    I would recommend this to a friend
  • Customer reviews from danby.com

    User rating, 5 out of 5 stars with 6 reviews on danby.com.

    See all danby.com reviews
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