Customer Ratings & Reviews
- Model:
- DCF072A3WDB-6
- SKU:
- 6408436
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the spacious interior of the 7.2 cu. Ft. Chest Freezer, with many stating that it fits a lot of food. The size and weight of the freezer are also praised, with one customer saying that it is "great."
This summary was generated by AI based on customer reviews.
Terrible Freezer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unboxed it, plugged it in, but it doesn't work. Can't return it now.
No, I would not recommend this to a friendBrand response from DanbyAuthorizedRep
Posted .Hi,
We regret to hear that you experience an issue with your unit, and the results leave us a one-star rating. All our products go through a quality check to ensure each unit that is released to our warehouse is free of damage or dents. In rare cases, a unit maybe damaged during the delivery of your order. It is given to our third-party carrier, and we have no control over how they handle it. This is sometimes the reason why the unit you purchased does not work after you receive it.
We always recommend letting the unit rest for a few hours before using it, in order to avoid any malfunction of the unit due to moving the unit between the retail store and the customer's home. Ensure that the unit is not plugged into an extension cord and it should be into wall outlet. Lastly, please give your unit a hard reboot. Unplug it and plug it back in after 15-20 minutes. This allows the unit to go back to factory settings. If you still encounter the same issue after performing the hard reboot, don't hesitate to contact our consumer support team at [email protected] or by filling out your contact information at https://www.danby.com/support/ for appropriate assistance. Regards, Earl
Poor online service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got one dented all up. I also received a new one with 1 dent
No, I would not recommend this to a friendBrand response from DanbyAuthorizedRep
Posted .Hi Junk,
Thank you for making us aware of this, and we're sorry for the inconvenience. Please reach out to our customer service team so we can make this right. For a quicker response please email us at [email protected] or fill in your information at https://www.danby.com/support/
Regards,
Earl
Good Freezer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was good, setup was easy. Look forward to many years of use.
I would recommend this to a friendBrand response from DanbyAuthorizedRep
Posted .Hi RussM,
Thank you for choosing Danby for your freezer needs. We're delighted to hear that the delivery and setup went smoothly.
Welcome to the Danby family of products! We hope you will continue to support our products for many years to come.
Regards,
Earl
- Pros mentioned:Overall performance, Size
5 Stars
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Works Great. Nice and Big. Easy to unpack.
I would recommend this to a friendBrand response from DanbyAuthorizedRep
Posted .Hello Will,
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Regards,
Earl
