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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 11 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little AC, cools down good but a little noisy. Difficult to get a tilt when installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The absolute best nice and cool!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Danby air conditioner is powerful! I was hesitant because I'm not familiar with the brand but oh wow let me tell you this was the best air conditioner I've ever purchased and I've owned a few different brands in the past. It is easy to install no hassle and it has a nice look to it as well. Trust me you will not be disappointed. Buy it!

    I would recommend this to a friend
    • Brand response from DanbyAuthorizedRep
      Posted .

      Hi DawnD,

      Thank you for sharing your exceptional experience with our Danby Window AC! We're thrilled to hear that it exceeded your expectations, providing a powerful and efficient cooling solution. We're glad you found it easy to install and appreciate its stylish design.

      Welcome to the Danby family of products!

      Regards,
      Earl danby-products

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Air conditioner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice item, confortable, i really love it and only it makes a little noise but it’s not really a problem

    I would recommend this to a friend
    • Brand response from DanbyAuthorizedRep
      Posted .

      Hello MarcS,

      Thank you for your positive 4-star review of our Danby Window Air Conditioner! We're glad to hear that you find it to be a nice and comfortable item that you really love. We appreciate your feedback about the noise level, and we'll take that into consideration for future improvements. Your satisfaction is important to us, and we're here to provide you with reliable cooling solutions. We value your support and hope you continue to enjoy our products for many years to come.

      Welcome to the Danby family of products!

      Regards, Earl danby-products

  • Rated 5 out of 5 stars

    Make it smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for the price perfect for bedroom I prefer this style since I can use a smart plug with it

    I would recommend this to a friend
    • Brand response from DanbyAuthorizedRep
      Posted .

      Hi VictorC,

      Welcome to the Danby family of products! We're glad to hear that our window air conditioner is working well for you and that you appreciate its compatibility with a smart plug. Thank you for choosing our product, and we hope you continue to enjoy its performance for years to come.

      Best regards,

      Earl danby-products

  • Rated 5 out of 5 stars

    new a/c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for the money, the titles could be boulder, meaning Hi/low

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this air conditioner keeps my room, really cold

    I would recommend this to a friend
    • Brand response from DanbyAuthorizedRep
      Posted .

      Hello JessicaG,

      Thank you for your positive feedback on your Danby window air conditioner. We’re delighted to hear that it effectively keeps your room cool. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.

      Welcome to the Danby family of products.

      Regards,
      Earl danby-products

  • Rated 5 out of 5 stars

    Works fine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheapest one I could find and gets the job done just fine! Mine is a 80 sq ft small room in NYC. So 5k btu is more than enough.

    I would recommend this to a friend
    • Brand response from DanbyAuthorizedRep
      Posted .

      Hello Shweta,

      Thank you for your positive 5-star review of our Danby Window Air Conditioner! We're glad to hear that it's working fine and meeting your cooling needs effectively in your 80 sq ft small room in NYC. It's great to know that the 5k BTU capacity is more than enough for your space. Your feedback is appreciated, and we're pleased that you found our product to be the cheapest yet still getting the job done well. We appreciate your support and hope you continue to enjoy the benefits of our products for many years to come.

      Welcome to the Danby family of products!

      Regards, Earl danby-products

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Broke Immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely had refrigerant leak, made horrible noise and sound an hour within installing and of course returns were only eligible within two weeks of purchase and I bought this early and used it only after, so thats just money down the toilet for a piece of trash that came broken and would cost more to fix than to just by a new one. Super lame.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied Customer of Midea Air Conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item via online and am very pleased with it. I also saved $48 on it, it runs great and is more quiet than others that Ive used. I recommend you buy the Midea 5,000 BTU. You wont be disappointed.

    I would recommend this to a friend
    • Brand response from DanbyAuthorizedRep
      Posted .

      Hi PhilipB2905,

      Welcome to the Danby family of products! We're delighted to hear that you are pleased with your purchase of the Midea 5,000 BTU window air conditioner. It's great to know that it runs smoothly and quietly, providing you with a comfortable environment. Thank you for recommending our product, and we appreciate your support.

      Best Regards,

      Earl danby-products

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great for bedroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this 150 square ft Air conditioner cools the 10x10 room more than enough. it extends to hall way making it help with cooling rest of area. its very quiet

    I would recommend this to a friend
    • Brand response from DanbyAuthorizedRep
      Posted .

      Hi HughD,

      Thank you for taking the time to share your experience with our Danby Window Air Conditioner. We are glad to hear that it meets your cooling needs and that it is a great fit for your bedroom. It is also great to hear that it extends to the hallway and is very quiet. We are committed to providing quality products that our customers can depend on. Welcome to the Danby family of products!

      Regards,

      Earl danby-products

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Colossal POC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colossal piece of crap. Making a ton of noise. Fans were all busted. Grill in back looks like someone kicked the unit.

    No, I would not recommend this to a friend
    • Brand response from DanbyAuthorizedRep
      Posted .

      Hi,

      Thank you for taking the time to write a review. We regret to hear of your experience with your Danby Window Air Conditioner. When a device is broken, the manufacturer's warranty states that they will repair or replace the device that is under warranty. Sometimes it is faster to repair a device. If there is no authorized maintenance specialist in the area, Danby sometimes works with customers to use a servicer they prefer. Danby will then contact the customer's chosen repairer and set up payments for warranty service. Unfortunately, we are not sure of the exact circumstances of your case. Don't hesitate to get in touch with our customer support team for assistance in resolving the problem with your unit. Email them at [email protected] or fill out your information at https://www.danby.com/support/.



      Regards, 
       
      Earl danby-products

  • Customer reviews from danby.com

    User rating, 4.7 out of 5 stars with 3 reviews on danby.com.

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