Customer Ratings & Reviews
- Model:
- FRM-SF-D5086-55-2021
- |
- SKU:
- 6518820
Customer reviews
Rating 4.8 out of 5 stars with 61 reviews
(61 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the Premiere Bezel for its ease of use, attractive design, and overall quality. The bezel is praised for its perfect fit and the significant improvement it brings to the TV's appearance. Installation is straightforward, thanks to the clear and precise instructions provided.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Quality
Rated 1 out of 5 stars
Poor Customer Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is perfect. Best Buy customer service at the Highland Indiana location is absolutely horrible. Waited over a 1/2 hour after being told an item I ordered couldn’t be released to me. I was told to call customer service at a toll free number. When the customer service rep finally picked up the call she informed me that my order should have been released to me without any issues. Reached out the the district manager via email and never got a response. I literally cut up my card. Grant Appliances and The Home Depot offer the same products. Best Buy clearly doesn’t value their customers time. I asked for a 10% discount for my inconvenience. An amount that would have totaled $59. A meager amount for the 1/2 hour of frustration I experienced. The review and rating is solely based on the service I received and not the product
This review is from Deco TV Frames - Premiere Bezel for Samsung the Frame TV - 55" - Black
No, I would not recommend this to a friend