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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4 out of 5 stars with 21 reviews

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76%
would recommend
to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, and price of the 4-Channel, 3-Camera Wireless 1TB DVR Surveillance System. Customers rave about the excellent picture quality and the night vision capabilities of the cameras. They also appreciate how easy it is to set up and use the system. While some customers have mentioned that the cords are short, the overall consensus is that this is a great camera for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
  • Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    Very Nice Product, Happy with Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I purchased this product. Installation was relatively easy when using the step by step videos at Defender-usa.com (one small installation basics page was included in the package, but definitely not enough information). All needed cords were included. Camera power cords were surprisingly long enough, but ethernet and HDMI cords for the DVR were barely long enough especially for a wall mounted TV. Account set up on the TV was simple, but online, not simple. The main difficulty was Defender does NOT support the Google Chrome browser. This is all I use and very annoying the tech department hasn't worked this out yet. I've uploaded the mobile app and it seems to work well, but trying to login using safari (which is supported) on a mobile device does not work at all. I've reported this, so hopefully the company will correct it quickly. All in all, we are happy with the camera system and would recommend it to any business or residence.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security Cameras are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my business. Little tricky setting up the DVR, but it works great in my little shop. Have one pointed outside, one at front door and one at back door. Covers every angle. Picture is good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best afterdark images

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried and returned 2 other brand's similar 4-camera wireless systems. Found Defender's offered best afterdark image quality. Daylight images were sharp with vivid natural color. Overall, system was easy to setup and use, if you have electrical receptacles near where you want to place your cameras. Only detractor was I could not view recordings via the Internet using a HP Stream 7 tablet with Win10 OS. I suspect the tablet was unable to handle a 1080p resolution video stream (my guess). Experienced the same issue with my Lorex system. Remote viewing would be nice, but not that important for my purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far they are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Clear pictures and video. Sound is awesome. Price was great considering the easy wireless and rechargeable battery option. Very simple to understand instructions and very reliable!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Excellent security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research before I purchased the Defender Wireless HD 1080p 4 Channel . You have to have the cameras close to pair or they will not ! Than I plugged them in they worked great .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for the price! Great quality! Love being able to watch my home when I’m away.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Quality, Better than Expected!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this system to protect my property. It was fairly easy to install, and has great picture quality both day and night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security system is better than expected. Night vision couldn’t be better. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was awesome and great an awesome systems with great stuff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good security system. Only reason I did not give it 5 stars is because there is no way to delete one day at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , its a great buy. I love it , its a great buy.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Do Not Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. The DVR power supply distance to the cameras is 6 meters, and still does not work. I do not recommend it, terrible, terrible. Cameras have to be via cable, wifi does not work. Do not buy wifi cameras from this brand (Defender). Money thrown away.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great security system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system has been quite staple and I have had the pleasure of now, experiencing one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this system to supplement my existing system very easy to set up and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system for newbie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up set up time was about 1 hr for completion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent wireless security system for home security

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Cord length

    Rated 2 out of 5 stars

    It’s ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the cameras keep cutting in and out. They are not located that far away from the DVR. The video is great! The night view is pretty good. The cords are short so if you don’t have a plug near by don’t bother.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really easy to setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent. I love all the features including the mobile app. At best buy the price is great .

    I would recommend this to a friend
  • Cons mentioned:
    Cord length

    Rated 3 out of 5 stars

    system shortfalls

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if your camera is going to be located more than 8 feet from your power outlet, I would not recommend this system. The vendor does not offer extensions for the power supply. Their response when I inquired was 'use an extension cord'.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PRODUCT CONTINUALLY FAILS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this system in 2017. Within a month, the DVR was not recording images from one of the cameras. I called Defender and the technician seemed to get it operational again. Then I had a breakin at my home and the DVR failed completely - SO NO IMAGES TO GIVE THE POLICE. I called Defender again, and they sent me another DVR. When it arrived (it took 8 days to get to me), IT WAS NOT OPERATIONAL. Called Defender again and the technicians could not get it to work either. When the technician checked their records, I was NOT sent a new DVR, they sent me a USED DVR from their office. This DVR's memory was completely full and the technician could not erase it. So no one at Defender checked to see if the DVR was operational prior to shipping it to me. STAY AWAY FROM DEFENDER SYSTEMS. I WOULD NEVER RECOMMEND THIS SYSTEM TO ANYONE. VERY, VERY POOR CUSTOMER SERVICE.

    No, I would not recommend this to a friend
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