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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 3.1 out of 5 stars with 13 reviews

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54%
would recommend
to a friend

Customers are saying

Customers are delighted by the easy setup process and the great quality video of the Pro 8-Channel, 6-Camera Indoor/Outdoor Wireless Security System. However, some customers have expressed concerns about the dependability of the wireless cameras.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Rated 2 out of 5 stars

    Not enough range on the wireless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't need 6 cameras with in 40ft. Can't get farther than 50ft and not enough signal. What good is it if you have to have direct line of site for every camera and the router at the recorder. Better go hard wire.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does what it said it would. works very good at night.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save Yourself! Do Not Buy This Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent 10 hours of my life trying to get this product to work. The network was hard to set up, the wireless cameras would not work more than 75 feet away. If the signal had to go through walls it has problems with less than 25 feet away. The manufacture customer support was a total joke. If you need support while your messing with them just forget it. You have to send an email and they will call you 3 days later. I returned this product. Shocker....the manufacture did not accept my review on their website.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup, Video quality

    Rated 5 out of 5 stars

    Super nice system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, great quality video. Very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best because of the easy it take to set up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor reception and I ended up returning the item. I would read the reviews first.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HOME PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INSTALLED AND HOOKED UP THE SYSTEM. EVERYTHING WORKS GREAT. WE CAN SEE ALL ACTIVITY AROUND THE HOUSE DAY AND NIGHT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product and price is right. I would recommend to everyone to buy this.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    so far not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They continue to go in and out, not sure if I'm going to keep them or return them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    THE CAMERA SYSTEM IS AWESOME.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INSTALLED AND HOOKED UP THE SYSTEM.LOOKS GREAT AND CLARITY OF THE PICTURE IS PERFECT.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Video quality

    Rated 5 out of 5 stars

    Easy Installation and Great Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an affordable security camera setup to protect the toys in my garage, and the perimeter of my house. Since my garage has power, installing these cameras was pretty easy. The alternative was trenching a wire between my house and garage. Anyone who's done this before knows what a pain that can be, especially with a concrete patio in the way! Once the cameras were plugged in, I found the video quality to be quite good. Not HD but for the price I am very satisfied! I also wanted to be able to see the cameras on my iPhone. Setting this up was a little beyond my abilities, but their tech support sure made it look easy. Now I can see my cameras while at work, and even when I was on vacation last week in another state!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    wireless '750 ft' not true

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was a Defender Pro 21313 security system advertised as 750 feet, cameras all transmit in the room where DVR is but when you move them to mount spots some cameras work other do not some work farther away than ones that won't work at half the distance, No information on trouble shooting for cameras, the dvd that came with for set up is so generic it is almost no help. The help on the internet does not let you talk to a live human rep at all. If you need more than 4 camera system with more radius coverage than wire hook up allows buy two or three systems and set up as separate systems because the wireless cameras are not dependable

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 1 out of 5 stars

    poor customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this model with 6 cameras and 1 camera never worked. Had to go through 3 different emails to even get any help at all. You don't even have the option to talk to somebody. Just to reset your Password you have to go through emails. Night vision will only go to about 30 ft during a full moon. Picture quality is satisfactory, but don't expect a lot from the infrared. I am returning this as soon as I can get it uninstalled. I've only had it up for a week. Don't expect much in the customer service dept if you buy this product!

    No, I would not recommend this to a friend
  • Customer reviews from defender-usa.com

    User rating, 4.4 out of 5 stars with 82 reviews on defender-usa.com.

    See all defender-usa.com reviews
    defender-usa.com
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