Customer Ratings & Reviews
- Model:
- CB1C13.RB
- SKU:
- 6402639
to a friend
Customers are saying
Customers appreciate the 11.6" Refurbished Chromebook's ease of use, citing its portability and straightforward setup. The user-friendly interface is highlighted, making it simple to navigate and find applications. Positive feedback also mentions the ease of implementing parental controls. Overall, the Chromebook is praised for its convenient and intuitive design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received my laptop sooner then expected. It works great. I do minor edits on photos and ease of finding things and using the laptop makes it so much better. I would 100% purchase this brand again. Even for a refurbished laptop it looks and works like it’s brand new
I would recommend this to a friend - Pros mentioned:Ease of use
Great for children
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my 8 yo. It is very easy to use and very easy to set up a parent lock. He uses it for his class and for watch videos.
I would recommend this to a friend Nice little computer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first refurbished product I ever bought and it is better than I expected. I have not had any issues with the device since purchasing over a year ago.
I would recommend this to a friendGood Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used for kids for school at home during pandemic. Purchased during start of shutdown of schools. Did not know that much about Chromebooks and wish I could have gotten more information about the operation of Chromebook.
I would recommend this to a friendOutdated Chromebook
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was pretty happy when I ordered this thinking I was getting a great deal on a spare Chromebook for eLearning. It works fine and the price was good, but I definitely would have chosen a different one if I had known that this one is so old that it's not supported anymore. I booted it up and the first thing it says is "this Chromebook is no longer supported and will not receive software and security updates". If Best Buy had bothered to advertise that fact I would have gotten a different one.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Ashley,
Thanks for your review and we're sorry to hear about your purchase experience. Please reach out to Best Buy directly in order to find out what your return options are: http://bit.ly/2v2IVhI.
Best,
Bryan
1-800-624-9896
- Pros mentioned:Ease of use
Great price chrome book
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything we needed it for .plus easy to take on the go. Curbside pickup was easy and employee answered all our questions.
I would recommend this to a friend Very good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my child who will be starting middle school. Perfect for it
I would recommend this to a friendGreat computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My granddaughter loves this and loves playing games on it
I would recommend this to a friendWorks when it wants too.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. Computer is slow and kicks you off WiFi were are other one works just fine at the same location we have tried everything. At least it works though the other one we bought at the same time would not even charge so we had to send back. I guess you get what you pay for but thinking it was from bestbuy I figured they would do a better job.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Green,
We're sorry to hear that your computer's connection was not what you hoped it would be. We'd recommend checking the connection with the following steps if this happens again in the future:
1. Download and install the latest Wireless Card driver. (https://dell.to/2th3Tpe) After updating the driver, re-establish the connection with the Wireless Access Point and check the wireless performance.
2. If the issue persists, proceed to step 3.
3. Power-cycle the local network. Shut down the Dell system, the Wireless Access Point/Router and the Modem. Wait a minimum of 60 seconds before powering up the components in the following order:
4. Power ON the Modem, and wait for it to boot fully.
5. Power ON the Wireless Access Point/Router, and wait for it to boot fully.
6. Power ON the Dell system.
7. Open Network and Sharing Center
8. In the left side navigation pane, click on Change Adapter Settings
9. Right click on the wireless connection icon and select Properties followed by the Configure button
10. Under Wireless Options, select the Wireless N mode
11. For Windows 8 or later systems click the Advanced tab and look for 802.11n Mode on the right you will be given the option to Enable or Disable. If the mode is not visible you may need to update your drivers and firmware.
12. From the drop-down menu, choose Disable followed by Ok
13. This should restore the wireless download and upload speed. Internet speed can be tested at http://speedtest.net.
Best,
Bryan
1-800-624-9896
Good laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn't a Dell but it still works very well. Will be ordering from Best Buy again.
No, I would not recommend this to a friendHorrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible can’t use the laptop without internet I really got the laptop for school so I could be able to type up my essays and I can’t even do that the laptop don’t work with word
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Cades,
We're sorry that your Chromebook is not working the way that you hoped it would. We'd recommend the following solution to add Microsoft Office programs to your Chromebook: Install the Office mobile apps through the Google Play Store. If your Chromebook uses the Chrome Web Store instead, you can install Office Online to create, edit, and collaborate on your Office files in your browser. Here's a link to the full article: http://bit.ly/2PnJskH.
Best,
Bryan
1-800-624-9896