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Customer Ratings & Reviews

Your price for this item is $264.99

Customer reviews

Rating 1.8 out of 5 stars with 4 reviews

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25%
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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Rated 2 out of 5 stars

    looking nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slick design,being refurbished something was very wrong.was very very slow and overheating.it was imposible to use it.i will not buy refurbished again.best buy-great service.thanx

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The laptop shipped with a BAD screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product took several hours to stage, I thought it was me but the pixels were damaged on the screen. It was confirmed by the Geek Squad when I made appt to clarify my concerns. The manager at the San Carlos store told me it was NOT cost effective to warranty repair, even though I JUST received the unit DAMAGED! I was NOT HAPPY that they could NOT Honor the price point I paid for this Dell with a repair or comp replacement unit!! Very unsatisfied with the extended time it took to get the unit & the fact that it was NOT properly checked before it was shipped!! ;(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    High heat, low durability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop overheats to around 85c, if you buy this and expect to not have to replace the thermal paste/pads you are wrong.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I returned the laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My error. I failed to realize there was not a built in webcam on this model, so I returned it. For the price. it is a good value if the webcam is not an issue.

    I would recommend this to a friend
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