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Customer reviews

Rating 4 out of 5 stars with 4 reviews

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75%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Pros mentioned:
    Touchscreen
    Cons mentioned:
    Windows 8.1

    Rated 4 out of 5 stars

    Quality Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very high quality product. Pros: touchscreen works well, boots very quickly, sleek looking, nice keyboard Cons: heavier than expected, Windows 8.1 has a steep learning curve

    I would recommend this to a friend
  • Cons mentioned:
    Customer service, Reliability

    Rated 2 out of 5 stars

    Poor service and follow up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my laptop and in less than a month there were two major issues with the laptop. I went in to where I bought it within the allotted time frame of swapping the laptop out for a new one however was told I couldn't do it because Best Buy do not deal with that model laptop any more so I am stuck with a faulty laptop that is less than a month old. Being a photographer that counts on this product I am extremely disappointed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Boots fast, Good battery life

    Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boots fast. Great looking display. Plenty of hard drive space. Battery life is good. Not too heavy.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility issue

    Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don't like is the compatibility issue regarding the screen resolution.

    I would recommend this to a friend
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