Customers often highlight the excellent performance and speed of this 17.3" gaming laptop, praising its powerful processor and ample memory. The solid-state drive (SSD) is also frequently cited as a positive feature, contributing to quicker startup times. While some users expressed minor concerns about the touchpad, the large screen size was generally well-received for both gaming and other applications.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 37 reviews
Pros mentioned:
Ssd
Rated 5 out of 5 stars
Does the job well
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I use this for a mobile audio recording and mastering DAW. Enough room on the SDD for Win 10 and all of my applications and plugs. Plenty of power in every aspect to deal with the demand. The Thunderbolt 3 port is a serious plus for linking to external sound devices.
I would recommend this to a friend
Pros mentioned:
Screen size
Rated 5 out of 5 stars
Large screen and fast response for designing
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
When considering a computer that had enough storage and great resolution capabilities, this computer has met that requirement. Having the larger screen for design and presentation, is a real plus. The touch of the keyboard is smooth. I would recommend this computer to any designer using any design program for cabinetry.
I would recommend this to a friend
Pros mentioned:
Ssd
Rated 4 out of 5 stars
A great value but could be better
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this laptop for developing software so the graphics card is wasted on me. The CPU is very fast and it has great battery life for the price. It also supports connecting to a docking station via the USB-C Thunderbolt connector for power/video/audio/mouse/keyboard; I haven't bought the docking station yet because it's $400.
What's disappointing with this laptop is that Dell didn't install the dual drives correctly. The 120 GB SSD is where all your applications are installed which fills up very fast; I was 80% full after installing my necessities. The 1 TB HDD is just a Data (D:) drive. I used EaseUS to move everything over to the HDD and then set up the SSD as a cache drive. Windows and all my applications still load really fast, and I have a lot more space for applications.
I would recommend this to a friend
Pros mentioned:
Screen size
Rated 3 out of 5 stars
Battery life isn't great
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Seems like a perfectly fine computer. It's made for gaming but I bought it for the screen size, not it's gaming capability. My only complaint so far (I haven't used it much) is that the battery life seems pretty poor. I have to keep it plugged in if I plan to use it for more than an hour at a time. I imagine gaming features would drain the battery even faster than just surfing the web.
I would recommend this to a friend
Brand response from YourDellTeam
Posted .
Hello Cleopatra401,
We're sorry that your computer's battery life is not meeting your expectations. We'd suggest the following tips to help with your battery life:
Change the Power Plan:
1. On the notification area of the taskbar, right-click the Battery icon. 2. On the options list, click Power Options. 3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver. b) If running Cortana then type Battery Saver into the search box and select from the results. Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs. c) Turn Battery Saver On or Off. d) Additional settings available via the Battery use and Battery saver settings links. e) Battery use shows further info on apps and their power usage. f) Battery Saver Settings screen allows you to customize further Battery Saver feature.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great PC for gaming or BIM work. Runs a little hot but taken care of with stand. Don't like the touch pad not having spots for buttons that don't also move the mouse point but generally on a mouse so not a big deal.
I would recommend this to a friend
Pros mentioned:
Performance
Cons mentioned:
Touchpad
Rated 2 out of 5 stars
The tracking pad is not working 1 year later
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall I have liked this computer. I do a lot of photo processing and design on here and the speed is great. It is a heavy laptop but the major problem I have is that the tracking pad is not working correctly anymore. In order to scroll or select or move up and down on a page, I have to use extreme pressure to get the tracking pad to even recognize my finger is touching it. This just "went out" at the year mark. Coincidence?
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
JoJo,
We're sorry to hear that your touchpad is no longer working properly. Here are the steps to re-calibrate your touchpad:
Some Notebooks and Tablets with Keyboards have added gesture features to the touchpad hardware and drivers. A few of these features are two or three finger scrolling, pinch zoom, circle zoom, rotate and swiping. These new features may be the reason for the erratic cursor movement since most are turned on by default. You can disable or modify the way the features work in the touchpad driver properties. Here are some tips to modify these settings:
1. In the Search box, type main.cpl. 2. Touch or click main.cpl in the list of programs. 3. Touch or click the Dell Touchpad tab. 4. Touch or click on the picture of the touchpad. 5. Touch or click Gestures (depending on your computer there may not be a Gestures option). 6. Change the options as preferred. 7. Touch or click Save. 8. Touch or click the X in the upper-right corner to close the Dell Touchpad Utility. 9. Touch or click OK on the Mouse Properties window. 10. If the touchpad still does not work after following the preceding steps, refer to Dell Knowledge Base article - http://dell.to/2iaiujA.
We'd also recommend that you consider using an external mouse if your touchpad issues continue.
Best, Bryan 1-800-624-9896
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great Computer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed a computer that could handle AutoCAD, Revit, & Civil 3D. So far it’s done great! It’s quick to load the programs and the graphics are wonderful!
I would recommend this to a friend
Rated 5 out of 5 stars
Great laptop
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have had Dell laptops all my life and never experienced any problems. This one in particular is fast and has great graphics.
I would recommend this to a friend
Pros mentioned:
Ssd
Rated 3 out of 5 stars
Not bad, not great
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a good laptop, but for the price I paid, I expected better. The SSD makes startup a bit quicker, but only a bit. The built-in speakers are absolutely anemic. The computer hung up several times, but that may have been partially due to not being fully updated. Hasn't happened recently, still disappointing.
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
BlueTalon,
Thanks for your review. We're sorry to hear that your computer is not performing consistently for you. We'd recommend checking to see if there are any driver or software updates available for your computer here: https://dell.to/2M0yEFU.
Best, Bryan 1-800-624-9896
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great laptop, loves it
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop is great, very fast, and lots of room for file storage.
I would recommend this to a friend
Pros mentioned:
Ssd
Rated 5 out of 5 stars
Great performance
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We use this laptop for Radiologists that their software uses a lot of resources and this laptop runs these applications with ease. The SSD that it comes with is a must for modern laptops. I recommend uninstalling all unnecessary software that in comes with.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Excellent computer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a really good laptop for a great price. Very reliable for design and gaming. It is powerful, fast and very reliable.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
finally a computer that works!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This computer is great! Better than than the other new dell's I tried.
I would recommend this to a friend
Rated 5 out of 5 stars
Great new, powerful laptop
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My older computer was running slow after a few years of use and maybe some rough handling on my way to school, and this new one runs way better. It is fast and has several new programs, apps, and capabilities that my older computer didn't have. With great speed and memory and a large screen, it certainly makes doing homework or leisure time better.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent Product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this for Photoshop, I needed a fast computer with space and I was told to get a gaming PC. I was so glad to find this DELL because I really wanted a laptop vs a tower but needed the RAM and this little jewel packs in exactly what I needed.
I would recommend this to a friend
Rated 5 out of 5 stars
Dell laptop
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop is fast. For a gaming laptop it is one of the best.
I would recommend this to a friend
Cons mentioned:
Touchpad
Rated 5 out of 5 stars
Boots quick
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Boots up fast in less than a minute. The keyboard could be better.
I would recommend this to a friend
Rated 5 out of 5 stars
Best laptop ever bought!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's easy to use and navigate. I live the 3D and art studio in Windows it's amazing!
I would recommend this to a friend
Pros mentioned:
Memory
Rated 5 out of 5 stars
Fantastic Laptop
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
More speed and memory than my last Dell. Great buy
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Love
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it. I needed to replace my old laptop. I found the perfect replacement.