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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 263 reviews

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86%
would recommend
to a friend

Customers are saying

Customers love the 2-in-1 laptop's touch screen, portability, weight, and price. They appreciate the Windows 10 operating system and find the laptop's performance, size, and battery life satisfactory. However, some customers have concerns about the processor speed, heating issues, and the slowness of the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 263 reviews
  • Rated 5 out of 5 stars

    excellent LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is one of the best 2 in 1 laptop available. love its performance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i liked this laptop, but had to return as it was not a fit for my business. Nice design, Windows 10 was buggy and the hard drive was slow. I really needed the solid state drive and windows 7

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable, compact, and powers up quickly. Great flexibility for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money with an i7, 8gb, 1tb specification including touch screen. Where else could I get this deal apart from BestBuy; moreover, VICTOR was awesome in his explanation & help over the product. His patience was the key factor in deciding the product. Thanks Victor & BestBuy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for a high school student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this laptop for a high school student with the student version of MS Word. It covers all the necessary items this student needs to complete assignments in a timely manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that this laptop can be converted to a tablet. I haven't used all the features yet, but so far, I have had no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product as an open box. It is great for the price, although I have always had issues with the sound fading in and out sometimes. Still a good buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as fast as I hoped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had hoped with 1 terabyte of memory, I wouldn't have to wait so long for things to open, never see a not responding tab again,... or take 2 hours just for it to recognize what is in a memory usb drive. Seriously... Other than that, the apps are stupid and I haven't used one yet. Facebook takes over unless its uninstalled. I'm sorry, my computer for work is not a phone, so don't keep dinging me that some girl ive never met posted something. seriously... I'm ranting now.. lol. Windows 10 is not user friendly...

    I would recommend this to a friend
  • Cons mentioned:
    Processor

    Rated 2 out of 5 stars

    Small but very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a 13" laptop with an i7 processor for less than $1000 to replace my i5 HP laptop Unfortunately, I found this computer extremely slow. I didn't like the way you could not look up anything on the Internet without logging in to Microsoft. The worst thing is I keep getting on error message saying I was not using an approved power supply. Needless to say, I ended up returning this computer. I bought another HP.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 2 in 1 laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has excellent specs for the price and has a vivid, crisp screen. Tablet part works well, but is too large to really use as a true tablet. However, it works extremely well for watching Netflix and NFL Ticket due to the different ways you can position it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer is good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is good. Windows 10 is horrible! Very glitchy for audio video and low response when running programs/apps/software. Expect lots of updates when turning it on.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it Is fast efficiente and good for working nice one

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great user friendly. Touchscreen ease. Nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money, useful, quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for High School student. It serves the purpose very well. She is very happy and I see her understanding the use of a laptop well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works. We bought a dell and immediately had problems with it. This looked good and had the spec I wanted. It was more than I wanted to spend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet for the cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 13 year son as his first laptop and he has had no issues with it and loves the uniqueness of the tablet design. Would definitely recommend this individuals of all ages.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    switching to windows 10 from apple challinging.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    coming back to windows computer after being with mac for three years is proving a little more than i expected but i am beginning to catch on .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price good performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy. Excellent performance out of the box. Set up was simple. Could use more W10 instructions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome computer fitting all my needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this a 5, although I haven't used it for more than about a week. However it has been amazing everything I have picked it up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great size, great specs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I have with this computer is that it heats up really fast and really hot

    I would recommend this to a friend
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