Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $509.99
Clearance
The comparable value price is $599.99

Customer reviews

Rating 4.2 out of 5 stars with 653 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

84%
would recommend
to a friend

Customers are saying

Customers appreciate the large screen size and the ease of use of this 23.8" touch-screen all-in-one computer. Many also praise its performance and the value for the price, noting the touchscreen functionality as a positive feature. However, some users have expressed concerns about the placement of the USB ports and the included stand.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 653 reviews
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Good if you have Patience.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I need the most optimal portable laptop screen for presentation and this was the best design by far. However that’s where the best things ends. This one is SLOW. I mean seriously slow. I was not trying to run any sophisticated software, but just the windows update took 1 whole day. Seriously I don’t think that happened even in dial up modem days. If you have patience go for it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is easy to us. Does everything I need to help with my business.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Don't buy this one!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very slow, and will re-start on it's own every 3rd or 4th time we use it. Best Buy can't do anything about it because I've had it over 15 days. Apparently it isn't covered by Dell's 1 year warranty because they think it is software related...and the warrenty doesn't cover software. The only thing I've loaded on it is Microsoft office, which I purchased at Best Buy (along with the crappy computer). Apparently I'm stuck with it.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello dillweed,

      We're sorry that your computer's performance is not meeting your expectations. We'd recommend that you run the Windows Performance Troubleshooter to see if there are ways to speed up your computer's performance:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      We hope this helps your computer perform better for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    works great so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice picture on screen, like the keyboard, but we bought a better mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Fast processor for daily work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast processor for daily work, not big size and fits office desk nicely

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 3 out of 5 stars

    Nice large screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this before thanksgiving 2018 so far so good. It is starting to slow down at boot. I have to clean up the hard drive, boot sequence, etc. for an all in one its ok

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Mamad,

      Thanks for your review. We're sorry that your computer is not performing as fast as you hoped it would. We'd recommend limiting the number of programs that launch at startup:

      1. Close all open windows.
      2. Press CTRL + Shift + ESC key together on the keyboard.
      3. In the Task Manager window, click Startup tab.
      4. Select the program or application that you want to disable from loading during startup.
      5. Right-click and select Disable.
      6. Repeat Step 4 & 5 for all the programs or applications that you want to disable from loading during startup.
      7. Restart your PC.

      You can read the full article here - http://dell.to/2tSulGV.

      We hope that these tips help your computer load better for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    great computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    touch screen with all the bells and features with plenty of memory

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that there are no cords or cables. The monitor is a nice size also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    has everything needed, ease of use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful to use, has all the bells and whistles I need. great for gaming too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect size for my grandson

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loved it. It was easy to set up. It works great with his ps 4

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it...does what I need it to do. Would recommend to any college student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Touch-Screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell Touch-ScreenAll -in-One-AMD A9 Series- 8 GB Memory is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Dell Desk top

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large screeen and the all inclusive no longer needing a tower.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Easy set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, great screen, takes up little space. Wish it had a disk port

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t hesitate to buy this thing, it works great. Use it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for an older couple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sales person working with a couple unfamiliar with computers. Nice, polite and very patient with explaining details and properties and helping us to understand what we need on the computer. Looking forward to using the computer and working with your geek squad with our questions and problems .

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all my needs for my growing business. Lovin’ the touchscreen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it for school and it is easy to use. Easy to move if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all in one! Easy set up and quick for working from home!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a while for it to go on sale, sweet deal, glad didn’t miss it.

    I would recommend this to a friend