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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5769 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the DW316 8x Slim External USB DVD±RW/CD-RW Drive for its ease of use, overall performance, and convenient USB connectivity. Many appreciate its perfect size, good value, and broad compatibility. While some users have noted occasional noise, the drive is generally well-received for its functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 5,769 reviews
  • Rated 5 out of 5 stars

    Great external drive for storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchase of external drive purchased with desktop . Not needed but price was great . It pays for itself and it is great to know I have additional storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell USB DVD

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell USB DVD is the best plug and play device.Best place to get it is Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have device.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little device. Not that I use it regularly but when I need to use it to read a CD, it works everytime.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 3 out of 5 stars

    I'd buy something else...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to do, but it is incredibly loud. I have another brand's dvd burner drive and it is silent. This thing is shockingly loud.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello KMack,

      We want to thank you for taking the time to leave us your review. We sincerely apologize for the trouble you have had with the noise of your Optical Drive DW316. We understand how frustrating this can be and we recommend accessing the link below to resolve your noise issue.

      Optical Drive DW316 - https://dell.to/2SygmFv.

      If you still experience this issue after you have finished troubleshooting your system, please feel free to contact our support team here: 1-800-624-9896.

      If you require further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896

      Best,
      Wendy C. Dell

  • Rated 5 out of 5 stars

    Great accessory.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a laptop that didn't come with an external drive. I didn't think I'd ever need one, but just purchased it for the slight chance that I may need one. I'm happy to say I've used it within the first month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DVD Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It is a DVD player. I have always liked Dell products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dvd xterna

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good but is no compartible with all tv, onli for computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It might be 5 stars but I haven't used it enough to know yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good DVD Plug n' Play External Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has met or exceeded my expectations. I wanted an external DVD drive from which I could rip music and it performed flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell USB DVD-RW Drive Plug and Play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most laptops, nowadays, do not have a built-in disc drive. This solves the problem beautifully for people who still rely on discs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell - USB Slim DVD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was exactly what I needed. Got it in a timely manner as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Usb

    Rated 5 out of 5 stars

    Plug n play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty intuitive plug and play installation. The design is sleek and the drive is very compact and portable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great so far and I’d definitely recommend this external DVD player. Of course, my opinion may change when I actually use the product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for burning CDs as well as playing DVDs on my OLED TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good reliable DVD drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rarely used now, but this allowed me to install software onto my laptop and desktops. I will definitely be using to burn CDs if I needed to that again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use for an upcoming ASL class. (My horrible VAIO computer has no DVD player) .... It will be perfect to use until I can throw the VAIO in the garbage can and buy another computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I have owned, does everything I need for my small business and everything for my personal pleasure of internet shopping and movie watchjng

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really plug and play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, does a good job transferring files and is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality and Customer Service

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked when I hooked it up to my computer. When I purchased it, the customer service on the live chat was excellent and they helped me get the product I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uh oh my PC doesn't have a disc drive!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect with a no hassle setup even a caveman can do it!

    I would recommend this to a friend