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XmasDJ Posted
Excellent external hard drive! Very user friendly!
TERRY Posted
I purchased a new computer, and it didn't have a built-in CD/DVD drive. I found this on the Best Buy website, and it's just what I need for all of those discs I've accumulated for so many years. Also, I got it at a great price!
Seenu Posted
I'm a big fan of dell products. I bought this almost 15 months ago and it is still working perfectly. No issues with the performance as I'm using it very regularly. Compatible with HP Docking station as well.
Woody Posted
Needed a temporary drive at an affordable price. This Dell product was and still is perfect for the job.!!
Nighthawk7 Posted
The external drive is just what I needed it works great it does what I needed to do when I need to do it easy to use easy to store I have a mini computer called Zoey and it has no at all DVD players at all so this is just great
NCB86 Posted
This Dell DVD/RW DRIVE works great and is very quiet Its plug and play hooks right up .The price was unbeatable .
WillG126 Posted
Good External DVD/CD for your PC. My laptop didn't have CD and I needed to reinstall some software and play some other CDs. Glad that Best Buy had this very handy plug n play device. Great price, nice slim design and recognized upon plug in to a USB input.
Rick Posted
Was finally able to transfer all my old cds to my laptop
Stephen Posted
Simple plug and play right from the box and included the USB cord. New computer didn't come with internal disk drive and I needed one to reinstall software that wasm on a disc rather than a download. Worked perfectly for me
Madison Posted
Good product and works with any computer so portable use will be helpful
Firebird22 Posted
Awesome drive worked as expected highly recommended
Mikem29 Posted
Great price had to get one for my Acer Desk Top and to use for my other Desk top
hmnmn Posted
This is very disappointing. I installed the software included. Immediately was told I needed to upgrade to newer version, OK. After I upgraded I tried to burn video files to a DVD, was told in a pop up window that this feature requires that I purchase an additional feature upgrade for $39.99 What's the point of buyer the DVD ripper if it does not include the appropriate software, its a RIPOFF!. This player is very limited to what it can do without the additional software, IE; play cd's copy files to disc. I WOULD NOT RECOMMEND THIS DISC DRIVE
Posted
hmnmn,
Thanks for your review and we're sorry that your external drive is not working the way you hoped it would. We'd recommend following the setup steps in the User Guide for your drive to help you with the setup: https://dell.to/2CpL3Sd.
We hope that these steps will help you be able to use your external drive the way that you intended to.
Best,
Bryan
1-800-624-9896
Meez Posted
Works great. Does it’s job and when you place the cd/dvd it sounds great as well. Would recommend for budget or just a cheap and easy way to copy on a disc.
Frankie Posted
Easy set up and I was using it immediately. I am happy with this product.
CamaronDelMar Posted
perfect to play your clasic cd and with better audio to stored in your computer.
LoganH Posted
Reads and writes very well. Write speed is faster than expected and the quality is very good
Jessenia Posted
Great price BUT noticed how while watching movies makes movies pause for a long time like it was loading and sometimes I’ll just plug it in the laptop put a movie in and computer will just freeze
Posted
Hello Jessenia,
Thanks for your review and feedback. We apologize for the freeze-up issues you have had with your Optical Drive. We would love to help right away! Here is a link to an attachment you may use to further troubleshoot this concern: https://dell.to/3dnAUrc.
If you have any additional questions, feel free to visit the support page of your Optical Drive DW316 - https://dell.to/2SygmFv.
Best regards,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
abuNYC Posted
Best portable DVD drive …easy to carry and it’s looks great
ArunT Posted
This USB DVD drive exceeded my expectations. It’s lightweight, compact, and incredibly easy to set up—just plug it into a USB port and it works instantly with no extra software needed. I tested it on both a laptop and a desktop, and it performed smoothly every time. I highly recommend it!