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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5733 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the DW316 8x Slim External USB DVD±RW/CD-RW Drive's ease of use, compact size, and affordability. Many appreciate its compatibility with various devices and reliable performance for reading and writing CDs and DVDs. While some users noted the drive can be noisy, the majority of feedback highlights its positive attributes. The drive's lightweight design makes it convenient for portability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 5,733 reviews
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    DVD drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was finally able to transfer all my old cds to my laptop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great External DVD/CD for Laptop at a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good External DVD/CD for your PC. My laptop didn't have CD and I needed to reinstall some software and play some other CDs. Glad that Best Buy had this very handy plug n play device. Great price, nice slim design and recognized upon plug in to a USB input.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dvd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price had to get one for my Acer Desk Top and to use for my other Desk top

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review Del USB slim DVD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and works with any computer so portable use will be helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++++ dvd drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome drive worked as expected highly recommended

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Software is incomplete, its a RIPOFF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very disappointing. I installed the software included. Immediately was told I needed to upgrade to newer version, OK. After I upgraded I tried to burn video files to a DVD, was told in a pop up window that this feature requires that I purchase an additional feature upgrade for $39.99 What's the point of buyer the DVD ripper if it does not include the appropriate software, its a RIPOFF!. This player is very limited to what it can do without the additional software, IE; play cd's copy files to disc. I WOULD NOT RECOMMEND THIS DISC DRIVE

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      hmnmn,

      Thanks for your review and we're sorry that your external drive is not working the way you hoped it would. We'd recommend following the setup steps in the User Guide for your drive to help you with the setup: https://dell.to/2CpL3Sd.

      We hope that these steps will help you be able to use your external drive the way that you intended to.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Cd/dvd rom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Does it’s job and when you place the cd/dvd it sounds great as well. Would recommend for budget or just a cheap and easy way to copy on a disc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reads and writes very well. Write speed is faster than expected and the quality is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    usb slim

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect to play your clasic cd and with better audio to stored in your computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and I was using it immediately. I am happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best portable DVD drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best portable DVD drive …easy to carry and it’s looks great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price BUT noticed how while watching movies makes movies pause for a long time like it was loading and sometimes I’ll just plug it in the laptop put a movie in and computer will just freeze

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Jessenia,

      Thanks for your review and feedback. We apologize for the freeze-up issues you have had with your Optical Drive. We would love to help right away! Here is a link to an attachment you may use to further troubleshoot this concern: https://dell.to/3dnAUrc.

      If you have any additional questions, feel free to visit the support page of your Optical Drive DW316 - https://dell.to/2SygmFv.

      Best regards,
      Wendy C.

      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Pros mentioned:
    Ease of use, Overall performance, Size

    Rated 5 out of 5 stars

    Excellent USB DVD Drive – Reliable and Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This USB DVD drive exceeded my expectations. It’s lightweight, compact, and incredibly easy to set up—just plug it into a USB port and it works instantly with no extra software needed. I tested it on both a laptop and a desktop, and it performed smoothly every time. I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    WORKS PERFECTLY WITH NEW DELL ALL-IN-ONE PC...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with my new Dell 27" all in one pc since it does not have a DVD drive. I own an older external DVD drive but it's much bigger, it's very noisy and it requires its own power source. This was literally plug and play -- just plugged into a USB port and I was able to install some older software that I wanted on this new pc. It's thin so it fits right under my pc -- I leave it plugged in all the time. It's much quieter and faster than my old DVD drive. This is almost as good as having a built-in DVD drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Usb

    Rated 5 out of 5 stars

    Great Drive for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to believe we needed DVD ROM. PC's just have USB and SSD these days. I haven't had the need for an external drive for several years. My wife purchased some software on DVD and we realized we had no way to load it. This is plug and play with no required software load, although it came included. Great little drive that does the trick. No issues. 100% compatible with Windows 10 and its built in software. Good read/write speeds. Quiet. Small. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Works Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, Good speed. Slightly noisier than others I've had

    I would recommend this to a friend
  • Pros mentioned:
    Size, Usb

    Rated 5 out of 5 stars

    Review of DVD drive.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been a Godsend since I have many photos saved to CD. My Ney laptob did not have a DVD drive, and this was easy to use and took up little space on my desk. I also like the fact that it was also compatible with my Dell Laptop, and light weight and easy to take with me when I travel. I was not used to an external drive, so I had to learn to use it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    A Solid Disk Drive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The disk drive I got is good! It wasn’t difficult to set up, runs quickly, and so far has worked great. It has run multiple old disks of games from childhood that were a bit scratched up, I was impressed. The only minor issue I have with it is that it’s quite loud (I checked the temperature, it wasn’t getting hot).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Super easy/Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy, easy to install, and so far zero issues. Great price too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Dell dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it 2 times so far. Set up was breeze and has worked great.

    I would recommend this to a friend
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