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Customer Ratings & Reviews

Your price for this item is $919.99
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Customer reviews

Rating 4.5 out of 5 stars with 231 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the G15 gaming laptop's performance, graphics, cooling system, and build quality. Many appreciate the smooth visuals from the high refresh rate display and the good value for the price. However, some users point out that the laptop is heavy and has a smaller-than-ideal trackpad, while others mention the need for a RAM upgrade and less-than-stellar battery life. The large power brick is also a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 231 reviews
  • Rated 5 out of 5 stars

    I love this laptop 10/10 for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really solid gaming laptop for the price. It can run any game with no issue. I upgraded mine to 32gb of ram and it runs games even better. Would definitely recommend to anyone that wants a budget gaming laptop

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Trackpad size

    Rated 3 out of 5 stars

    Nice laptop but not really made for business.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast, but I can't seem to get used to the keyboard. Some of the keys stick and I'm constantly correcting my typing, which is normally 60wpm. I'm not sure what to do with this. Otherwise, it's a good laptop for the money. Probably more than I need. More gaming, I think. I couldn't even connect a cat 6 cable as there is no port for it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Weight

    Rated 3 out of 5 stars

    I kept this only overnight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came late in the day. We plugged it in and unplugged it when it was charged. In the morning my wife put it on her lap and proceeded to set it up. After about an hour(ish) it started getting extremely hot. After another 30 minutes it was too hot to touch, at all AND the battery was already at half charge! I contacted BB and they said I could bring it to the nearest BB and they could try to repair it!?! NO WAY, not repairing a new laptop with less than 2 hours of use. I returned it instead. We went with another brand. Besides the overheating, it is quit heavy and the power brick adds another couple of pounds (not kidding). I wouldn't consider this for mobile use or on a lap.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi There PCBTom,
      We appreciate you taking the time to leave us your review. We are sorry to hear that you are encountering overheating issues with your G15 Gaming Laptop. Feedback like yours helps us improve our future products and services. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.

      Here are the steps to help resolve your overheating issue:
      1. Inspect and clean the air vents and fans.
      2. Restart the computer.
      3. Update the BIOS and Chipset driver.
      4. Download and install Microsoft Windows updates.
      5. Run a hardware diagnostic test.
      6. Use Dell Power Manager to manage thermal performance.
      7. Improve efficiency to reduce heat.
      8. Perform a Windows System Restore.
      9. Restore the computer to factory settings.

      How to Troubleshoot Overheating, Shutdown, or Thermal Issue on a Dell Computer: https://dell.to/3oAEYsV

      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this last year in January and it’s been working great no loud noise pretty much plays everything I have been playing cs2 without any issues 100% recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality
    Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Dell g15

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, was lucky to snag one for 800$ while it was on sale. Very powerful for price and solid build. Only reason 4 stars not 5 is because it only comes with 8gb of ram but is easily upgradable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    perfect solution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awasome laptop for work this Dell is Fast, even for gaming..a little heavy but perfect for my desk.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this laptop's price, it is definitely worth it. The graphics are exceptional. The speed is decent. The battery life is very good. I'm happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Good laptop for initial gamers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best ever laptop I got speed is amazing and great laptop for initial gamers who want to start their gaming. I got it in a deal which is value for money

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    G15 review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as an open box return for cheaper and have been really happy with it. Very solid laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Dell G5 Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive only had this laptop for a few days but its been amazing. You really need to upgrade the ram on if you want to play games but it's super easy! The laptop has two ddr5 ram slots that are held in my two little metal springs. For the price you really can't beat it. The only thing I would say is if you want it for school and to take to class maybe look at a smaller form factor option because the laptop itself is heavy and the charger is massive and the battery life is only about 4 -5 hours off the charger.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Fantastic budget PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic deal for the specs. Only downside was the 8gb of ram, but otherwise a great machine for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance. Handles 8 GBs of ram well after software updates, but definitely recommend a ram upgrade and a cooling pad.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dell the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase, definitely I will buy again cause I love it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Gaming Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Very good for gaming. A bit on the bigger side but stills fits nicely into a bag when I travel with it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Dell G15

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop that supports all the applications I need. I've had it a month now with no performance issues at all. The only reason I have it 4 starts is the battery life isn't that great but that's not a big problem for me as I'm rarely in a place where I can't plug in somewhere. The power pack (?) that is worth the charging wire is huge!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    DASOT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supper fast for games and silent. graphics are real deal!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, runs emulators perfectly and runs games smoothly

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for the buck.. there are some bad reviews online.. made sure everything was updated,.. and it works great.. it does run hot,.. but cools down quik when the fans come on.. battery life isnt that good, you have to make sure you have battery saver on.. i get about 3.5 hours on battery browsing internet. i also upgraded the ram first (32) cheaper to upgrade your self then buy with already installed

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Do you need NVENC, and nothing else? Here you go

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The minimal 8gb of ram might be an issue for anyone running more than PBS and some streaming peripherals (cameras, mic, etc). I use it to stream from arcades and it handles that.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent performance, very fast and good screen and good price

    I would recommend this to a friend
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