Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 4 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

75%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Cons mentioned:
    Misrepresentation, Poor condition, Wrong specs

    Rated 1 out of 5 stars

    Probably won’t go back to Best Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor was told it was certified refurbished. Needed it same day for job, had to wait on it in the mail for a few days. Got it. It was used and in extremely poor condition, back corner on it clearly had been dropped on, to the point the chassis seam couldn’t stay closed so it was just constantly collecting dust and debris inside it. Not to mention the fact it was my professional laptop so, the other corners were dinged in, scratches all over the thing on the chassis and the screen. Deep scratches not normal wear. How this thing was classified a certified refurbished is beyond me. I take it back and am offered no type of reconciliation for my time and money, I simply asked for something with similar specs and features for same price and they give me the Samsung galaxybook360 2nd gen 13.3” model. No pen with it, 1080p not 4k resolution, i5 not an i7, 256Gb ssd not 512Gb. 8 Gb ram not 16Gb. Absolutely, positively furious at this point. I mean I look online and in 5 mins I find a yogi i9 with all the specs I’m looking for, same price range yet the tech experts give me something that doesn’t have 1 single feature I asked for?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyshot

    Rated 4 out of 5 stars

    Great option!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared several computers and this one definitely was a good choice. Has worked great for Solidworks and Keyshot.

    I would recommend this to a friend
  • Pros mentioned:
    Makes work better

    Rated 5 out of 5 stars

    This is my baby right here

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every body loves my laptop when they see it, this baby right here make my work so much better.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is nice light weight and easy to use. Excellent quality!

    I would recommend this to a friend
Sponsored