Customer Ratings & Reviews

I appreciated it that the Best Buy representative did not try to "up sale" me to a more costly, advanced PC for someone who does not use it for games/videos, etc. Windows 11 is easier to use that I thought it would be. The increased speed is evident. The four-panel layout for Outlook is not helpful to me. Overall. I am very satisfied with this device. and the Geek Squad tech support.

Great computer, came in on time works well is very fast with decent battery life.

Love my new windows 11 Dell laptop. Light, compact, & fast.

I bought this laptop to replace a very old Surface Pro. It is a very nice computer for the price point. The display is crisp and clear and the touchpad (something I really hate) is actually fairly easy for me to use. For the price I feel it is a great deal. I would recommend.

Absolutely love this laptop! It's fast, has plenty of storage, & was on sale at a great price

Excellent specs for the price. The screen is large and bright and touchscreen is a plus. 16 GB of Ram, a 1TB SSD and an AMD Ryzen 7 for this price is great.

I bought this for my son for college and it is very good ,fast and light.

Purchased as out 10 year old laptop was dying. Have had this dell for a month now, and everything is working well. Only use every two or three days and battery life has lasted about a week with this use. Very happy with laptop so far, and would recommend.

Simple, and gets the job done. I run a couple of softwares daily and needed a device outside of my Mac. The touch screen is great, however every now and then the fan is a little concerning/loud. Battery life is decent but for my duties I have to always have it on the charger or within two hours my battery is more than half dead

All good. Works well. Design looks good. Battery good.

Fresh out of the box, this laptop ran with a loud fan when opened AND closed! This caused enough heat to make me worry about leaving papers sitting too close! The screen locked up at times and had to be forced to shut down and the system never worked right. I took it back to the store, and was refused an exchange or refund. I was allowed to send it off for repair. Here are the notes: "Replaced defective motherboard for no power, dc jack for not charging, and fan for fan error." Upon receiving the laptop back, I couldn't log in, and when calling tech help, I landed in India. The first call disconnected, and when I called back, still India. Dell in India told me Best Buy should handle refunds & exchanged. Best Buy Geek Squad told me it was Dell's problem. So folks, the Best Buy -Dell partnership is a lesson on futility and taking advantage of customers. The Dell Inspiron is a piece of trash. Oh...and did I mention, I bought the exact same computer for my daughter on the same day, and hers is acting up too?!?

Love touch screen Can open several tabs at once without slowing down

Lite, powerful enough for our needs. Works fabulous.

Great system for my needs, love the touch screen and battery life

This is the first time I purchased a Dell laptop for my personal use. It boots up and shuts down quickly, which I like. It is light-weight making it easy for me to carry. I am exploring the computer's features as well as exploring all the features in Windows 11. I am very pleased with my purchase.

Shipped fast, nice packaging for safety. It turned on by itself to startup as soon as I plugged it in and let it charge, about twenty minutes later- closed - from the other side of the room, it started talking set up commands. Other than that, it's been working well. It does run the fan quite often, and I'm not processing a lot of data or have a lot open, but otherwise it seems great so far.

I love how fast the computer is and the picture quality is good for movie streaming.

I didnt realize how janky my old laptop had become until i bought this. Its lightning fast. I'm a pretty basic laptop user. Streaming, shopping and web surfing are all quick and easy with this.

The Dell Inspiron 15.6” Touch Screen with AMD Ryzen is fast for daily tasks, offers a practical touchscreen and comfortable keyboard. Battery life is average, and it’s not built for heavy gaming, but overall great value for the price.

I love this laptop! The touchscreen works perfectly and the computer runs fast, opens quickly and is easy to navigate! I would buy it again!!!