Customer Ratings & Reviews

I am very satisfied with my new computer. It is super-fast with an amazing display. Great value!

Our Dell laptop is a vast improvement over our old Dell. Fast processor and lots of storage.

Works great. Easy to use. Granddaughter loves the touch screen.

Performs well, no issues to note. Plenty of storage, fast, responsive. Meets the needs of a at home office environment.

The quality feels amazing but I revoked a star because the fans become a little loud after opening any applications, but its fast and gets stuff done and more

Excellent specs for the price. The screen is large and bright and touchscreen is a plus. 16 GB of Ram, a 1TB SSD and an AMD Ryzen 7 for this price is great.

This is the best computer, takes 1 to 2 hours to fully charge if it’s completely died, battery life amazing, love the touch screen

Great laptop for the price. I got this laptop while on sale. I wouldn’t buy it without a price reduction. Specs are mid, but it does what it’s suppose to. Web browsing, email, light gaming, some 3D modeling in Fusion360 and some digital art. I recommend it if someone is looking for an affordable laptop that can get most stuff done.

Great laptop. It has lots of storage and is real fast.

I really love this dell laptop computer, it is really fast and very easy to use.

I love everything about this laptop. Its design, performance, and features meet all my expectations. I use it for college and our family's small business. Highly recommend this model to anyone seeking a reliable and well-built computer. Best Buy has the best price for it as well.

I appreciated it that the Best Buy representative did not try to "up sale" me to a more costly, advanced PC for someone who does not use it for games/videos, etc. Windows 11 is easier to use that I thought it would be. The increased speed is evident. The four-panel layout for Outlook is not helpful to me. Overall. I am very satisfied with this device. and the Geek Squad tech support.

Runs great, plenty of storage for my nursing school needs. I absolutely love it

Great computer, came in on time works well is very fast with decent battery life.

I bought this for my son for college and it is very good ,fast and light.

We bought this when her last laptop bit the dust and wouldn't boot anymore or just stop working after it was up for a few minutes. This is the newer model of that same computer. It has a faster processer but the same amount of memory and SSD size. It works well for her she mostly uses it for web searching and social media, recipes and not to processor intense items but we do have MS Office 365 installed on it and it runs just fine. I think the only down side to this one is that the fan is noisy and seems to run more often. The battery is much better than the old one but that happens over time.

Simple, and gets the job done. I run a couple of softwares daily and needed a device outside of my Mac. The touch screen is great, however every now and then the fan is a little concerning/loud. Battery life is decent but for my duties I have to always have it on the charger or within two hours my battery is more than half dead

Absolutely love this laptop! It's fast, has plenty of storage, & was on sale at a great price

Purchased as out 10 year old laptop was dying. Have had this dell for a month now, and everything is working well. Only use every two or three days and battery life has lasted about a week with this use. Very happy with laptop so far, and would recommend.

Fresh out of the box, this laptop ran with a loud fan when opened AND closed! This caused enough heat to make me worry about leaving papers sitting too close! The screen locked up at times and had to be forced to shut down and the system never worked right. I took it back to the store, and was refused an exchange or refund. I was allowed to send it off for repair. Here are the notes: "Replaced defective motherboard for no power, dc jack for not charging, and fan for fan error." Upon receiving the laptop back, I couldn't log in, and when calling tech help, I landed in India. The first call disconnected, and when I called back, still India. Dell in India told me Best Buy should handle refunds & exchanged. Best Buy Geek Squad told me it was Dell's problem. So folks, the Best Buy -Dell partnership is a lesson on futility and taking advantage of customers. The Dell Inspiron is a piece of trash. Oh...and did I mention, I bought the exact same computer for my daughter on the same day, and hers is acting up too?!?