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Customer reviews

Rating 2.3 out of 5 stars with 3 reviews

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33%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
  • Pros mentioned:
    Budget, Home use

    Rated 5 out of 5 stars

    Wanted a Dell Laptop for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two laptops previous and was recommended my friends and family to go with Dell. I just needed something for home use and this Dell fit my budget and need. I am a traditional user so did not need the all the bells and whistles. Thank you Dell!

    I would recommend this to a friend
  • Cons mentioned:
    Battery, Keyboard

    Rated 1 out of 5 stars

    Junk- after 11 months of occasional use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 12-7-15 for my husband for Christmas- He surfs the web - saves a few pictures - NOT hard on this lap top!!!! on/off button frozen-battery not holding charge- per computer repair unable to repair- key board would cost more than to replace the computer. $380 seems a bit much for 11 months of use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 1 out of 5 stars

    Keyboard Issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first laptop was purchased for my son and after a day of usage certain keys on the keyboard stopped working. He turned the computer off and let it sit for a few hours then the keyboard starting working. After a few hours of usage it stopped working again. A new computer was sent, but after a couple of days of usage certain keys on the keyboard stopped working again. This model's keyboard is defective. I would not recommend it and I have other Dell models that I have had for years without any issues.

    No, I would not recommend this to a friend
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