Customer Ratings & Reviews
- Model:
- I5501-5579SLV-PUS
- SKU:
- 6411888
to a friend
- Cons mentioned:Micro sd slot, Processor
Great laptop for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I saw this computer with a i5 10th gen processor and 12g of memory and with a SD card reader online at a great price and jumped on it. This was replacing my 7 year old Dell laptop that worked great but was old and out dated. When I got it and opened it I was excited but soon was disappointed the description said it had a SD card reader built in it but it turned out to be a micro SD card reader. The micro SD slot was no use to me for what I wanted it for so sad to say I took it back.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Rodster7,
We're sorry that your computer did not meet your needs. If you do have a computer with a MicroSD card slot in the future you can always purchase a standard SD card adapter which will allow your SD card device to record files onto a MicroSD card.
We're sorry that you decided to return your computer but we hope that you will purchase another Dell computer in the future.
Best,
Bryan
1-800-624-9896
- Pros mentioned:Price, Storage, Weight
Great laptop for learning computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is affordable and light weight, wide screen, 10th gen, and STD so it is very quit than hard drive storage and I love it.
I would recommend this to a friend - Cons mentioned:Micro sd slot, Misleading info
Misleading Information
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The following is not true "Built-in media reader for simple photo transfer Supports SD memory card formats." This computer only takes Micro SD cards not full SD cards. Its so flippen frustrating and misleading. I bought this device on purpose with the idea it has a SD card reader.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Leeb,
Thanks for your review and we're sorry that the SD Card slot on your new computer is not the one that you were hoping for. We'd recommend a MicroSD Card adapter that you can put a MicroSD card into so it can be used in devices that take a full size SD card. You can then take the MicroSD card out of the adapter for use in your computer when you want to transfer files.
If you have any additional questions about your computer you can check our Product Support Page here: https://dell.to/2EtkOhm.
Best,
Bryan
1-800-624-9896
- Pros mentioned:MultitaskingCons mentioned:Noise
Good!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have over twenty tabs open and it still manages to function. It makes a little bit of noise sometimes but that is to be expected with tabs and video conferences open at the same time.
I would recommend this to a friend - Pros mentioned:Great speed, Price
great laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop works really well for the price i paid for it. great speed and performance
I would recommend this to a friend - Cons mentioned:Black screen
Picked up yesterday. Piece of junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this up yesterday. Everything was fine. Today keyboard light up but screen is black. Very upset.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Rojal,
Thank you for your review. I am sorry that your computer is not functioning properly. I can understand how upsetting this could be. Here are some steps to further troubleshoot this concern,
1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST.
2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST.
3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST.
4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST.
5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes.
6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions.
7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.
You can read the full article here - http://dell.to/2uj1Sby.
If you need further assistance, please feel free to reach out to Dell Support directly.
http://dell.to/2sH7Qlm
Best, Meridith 1-800-624-9896
Did not work out of the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Touchpad didn't work right out of the box. Returned.
No, I would not recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Excellent product. Very easy set up. Highly recommended!
I would recommend this to a friend