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Customer Ratings & Reviews

Your price for this item is $280.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1966 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the Inspiron 15.6" Touch-Screen Laptop for its touch screen, affordable price, and user-friendly interface. Many customers appreciate the laptop's storage capacity, performance, and memory, while some find it portable and easy to set up. However, a few customers have concerns about its weight, battery life, and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,966 reviews
  • Rated 5 out of 5 stars

    It’s great for dual core

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d rather have a 4 core processor, but this has a lot of bang for the buck. And plenty of space,too

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent deal for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent deal for the price I am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop for Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I have had in ages, at a very good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good PC for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC was on sale when I purchased it. I've had not problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good workhorse with sufficient memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works well and comes with Windows 10 already installed. The screen is a large size with good color definition and great for watching movies,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard drive missing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fresh out of the box and guess what...could not even boot, the QR code tells me to replace the hard drive. It will be replaced for free by Best Buy. Hello, do you really think that I am going to go for the replacement....I am on my way to return....Bye Bye Best Buy....sure I will think twice before buying an item on sale at Best Buy.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      - RealCustomer, Thanks for your recent Dell laptop purchase. We are very sorry to hear that the hard drive is not performing the way you had planned it to. Here's a troubleshooting article from Dell that outlines some steps to help with your Hard Drive - http://dell.to/2felIlg. We hope that some of these tips and articles will help with the problems you are facing. A member of our Dell Customer Support team may be able to help you here as well - http://dell.to/2sH7Qlm. - Bryan Dell

  • Rated 1 out of 5 stars

    Hardrive is cheap, pc is very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire system crashed after 3 months. Don't buy

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Kett,

      Thanks for your review. We're sorry to hear that your system crashed on you. If you experience Blue Screen Errors in the future you can follow these steps to diagnose the issues:

      1. At the desktop, click the Search the web and Windows box and type "problem reports".
      2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
      3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
      4. Right-click the line item and select Check for a solution.

      You can read the full article here - http://dell.to/2u98Cct.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Price, Speed, Storage

    Rated 4 out of 5 stars

    Excellent value for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell Inspiron laptop was an excellent buy for my daughter to take off to college. Price point was very reasonable. It has good speed, storage and memory; plus it also has the touchscreen feature which comes in handy!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Awesome laptop and a great deal!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whomever said the downloads to set up this laptop were slow had a slow router or didn't know what they were talking about. I picked up this little baby yesterday, and had it set up with McAfee, Webroot and MS Office within ten minutes! Piece of cake... easiest computer I ever set up. I am a Software Implementations Consultant. I went right to work on this laptop today. I typically run about ten windows of Internet Explorer, including MS Outlook, 3-4 locally run IE Windows (including Webex, LogMeIn, etc.), and a Citrix desktop including Remote Desktop, Windows Explorer and IE, all day, every day, for my work. I also run Word, Excel and Windows Explorer locally at the same time. I keep my laptop buzzing, is what I'm saying. No issues at all; this laptop with 8g RAM is fast as heck. I haven't even gotten into the touch screen yet.. awesome feature. My favorite thing (besides the speed of the machine) is the super quiet keyboard. I type super fast and hard. This keyboard is nice under my fingers. The internal hard drive storage... another thing I will enjoy over time, with my 7500 songs or whatever work I choose to throw on there. For 349?? You kidding? Scoop this up for work, school or play. I got $50 off on sale. $399 -> $349. So happy! You know reviews.. the less ppl know an area, the more they complain. Welcome to IT. Anyway, I can't see a reason to spend more. This is it.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed, Touch screen

    Rated 5 out of 5 stars

    Dell Inspiron 15 i3 processor 8GB ram

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my brother and updated the ram to 16GB immediately. Runs well, no lag. Touch screen is effective and video streaming seamless on a good WiFi connection. Great price on a Best But Sale. Would definitely buy again. Great for everything from surfing, emails, movies and my brother mostly uses it for trading on line which required a fast stable platform. This works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer to replace 5 year old laptop. Was easy to set up ad have been happy with it so far. Only one glitch so would definitely recommend for the money if you are only using for simple home projects.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed, Touch screen

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop isn't the fastest or flashiest but for the price it gets the job done. The touchscreen is convenient and the speed is comparable to most other computers in its category. Definitely a good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great laptop for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop quickly for my daughter who lives in Ohio. We found this Dell - Inspiron 15.6" Touch-Screen Laptop online and was impressed with the specs and the price. I was able to order the laptop online from Colorado and my daughter picked it up at the store in Columbus within 2 hours. Ordering from DELL would have taken over a week. The laptop is perfect for my daughters school work, not too heavy, and easy to fit in an oversized purse. The speed of the laptop is perfect, and configuration was very simple and quick. I highly recommend this laptop for college students or anyone looking for a no hassle and cost effective solution.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Pleasantly surprised with this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was under the impression that a laptop needed to cost $1000+ to be worth buying. As I searched reviews, this one kept showing up at $349 with great comments and high stars. Decided to take a shot, and I'm so glad! I easily loaded MS Office. I use this laptop for documents, spreadsheets, internet research, budgeting, streaming music, social media, pretty much whatever I need. Bought it in September, and in the three months I've had it I have yet to be disappointed with performance or speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Very pleased with the laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the Dell Laptop. Not normally a Dell customer but wanted something for only pictures and this laptop will fill the need very nicely. The storage space, speed and the touch screen make it nice to work on pictures without being distracted with other work to do on the computer. The Dell Laptop is only for PICTURES I am able to organize, edit and move pictures around nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Touch screen

    Rated 4 out of 5 stars

    Great Laptop For My Wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was purchasing a new MacBook Air for myself and came across this on sale. My wife was having issues with her work provided laptop and this was a perfect laptop for her to have. The size was great for her, the storage was more than enough, and being a touchscreen laptop was the icing on the cake for her. She absolutely loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 4 out of 5 stars

    Great Touch Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned Dell computers years ago and said I would never own 1 again, when my lap top died ( different brand ) I went to get a new 1, I told them what I was looking for and they said Dell had what I was looking for for a great price. I am so happy I get a Dell, they have come a long way. Fast and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Very Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous laptop’s charging port quit working and as I was looking for a new job I needed a new on right away. I had just gotten back from out of the country the night before and should NOT have been shopping for anything as I was exhausted and had jet lag. I basically walked into Best Buy and said “i’ll Take that one” figuring I could return it if I didn’t like it. As the computer was definitely low cost I was not expecting much but have been very impressed. Is it the fastest computer?....no. But fast enough for my needs which are basically surfing the net, Using word and e-mails and pictures. Was not sure I would but LOVE the touch screen! Only thing that I really don’t like is the mouse/curser which jumps every time I try to click on something. Overall great laptop for the price and happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    price/memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it bc price vs. memory, more memory than other pc's in that price range..seems each time I purchase a pc you need more and more memory, so got more memory each time..seems like a good little pc, like the browser and easy to use, so good to go, not a gamer, just typical pc user..

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell - Inspiron 15.6" Touch-Screen Laptop works really well. It is definitely an upgrade from my previous laptop. It runs smoothly and is fast. I like that it doubles as a touch screen but it almost seems pointless since it doesn't detach. Overall, it's a great laptop!

    I would recommend this to a friend
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