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Customer Ratings & Reviews

Your price for this item is $879.99

Customer reviews

Rating 4.5 out of 5 stars with 66 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Inspiron 15.6" Touch-Screen Laptop for its fast performance, with comments like "awesomeness...fast and got everything u need for daily life." The touch screen is another popular feature, with users saying, "I love the touch screen." While some customers have concerns about the battery life, many are pleased with the overall quality, price, and screen of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-66 of 66 reviews
  • Rated 5 out of 5 stars

    Great computer for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop -fast on login and logout. Great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using for college, has been easy to use and no problems!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter who will be a first year college student. So far she likes it.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Pluto1,

      We're so happy to hear that your daughter is enjoying her new computer so far. If she has any questions about the computer we'd encourage her to view our Product Support Page here: https://dell.to/2yxb4iO.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 2 out of 5 stars

    over priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is way over priced for what you get. I would recommend a non name brand to get the same and more.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Brad,

      We're sorry that you're not happy with your new laptop. If you have specific questions about your computer you can visit our Product Support Page here: https://dell.to/2yxb4iO.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Cons mentioned:
    Loud fan

    Rated 1 out of 5 stars

    DO NOT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been a nightmare since I bought it. First off, it was almost falling out of the box when I got it in the mail. The box was so beat up it looked like someone had tried to play baseball with it. I shoulda returned it at that point but I live far away from a Best Buy and figured it’d be alright. Once I started using it the fan is loud, the screen blinks sometimes, the headphone jack is very staticy (almost impossible to use) and to add the cherry on top, 3 months into my first semester at college the mouse disappeared. Fun right! This is honestly the biggest financial mistake of my life, and I’m in college! I’ll be calling dell tomorrow to see if they can do anything, but be forewarned. Their customer service is a nightmare, but that’s a topic for a whole other review. I don’t know, maybe I got a defective one. But I do know I will NEVER buy another dell or from Best Buy ever again!

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Kaitlyn,

      Thanks for your review. We're sorry that your computer purchase experience was not the best. We'd recommend the following tips to help with the fan noise:

      Update the BIOS: An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer. You can also follow up with our Technical Support Team here - 1-800-624-9896.

      You can read the full article here - http://dell.to/2ENlXfz.

      If you have additional questions about your computer you can always check our Product Support Page here: https://dell.to/2yxb4iO.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    Initial review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Posting my initial review after using the laptop for just one day. The laptop has a good build quality and starts-up quickly thanks to (assuming here) the Operating system being installed on the SSD. The one thing that has been bothering me is the noise the fan has been making. I am going to try out a BIOS update as suggested in another review and see if that helps. If not, I will have to see if the merits of this model stop me from having to return it. I will update my review after few days of us and few more applications running on it.

    I would recommend this to a friend
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