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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 245 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers commend the Inspiron 15 7000 2-in-1 laptop for its responsive touch screen, user-friendly interface, and lightweight design. They appreciate the fast processor, great performance, and ample storage space. However, some users have experienced issues with the microphone and overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 245 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great laptop.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great. It's really fast and the display is great. The hard drive went out and needed replacing in under a years which is why i knocked off a star. Still love it and would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super cute laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Designed very nice, super fast, good price and a lot of fun.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it Easy to use, easy to work on it, Light, smart. I would recommend to my friends to use this laptop on their everyday work and life. Unfortunately, there was no other color that could suggest to us.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer and should age very well. Computer/laptop technology changes and updates very quickly and pending on what you buy, your laptop could become outdated in a year or so. I understand everyone is not in the market for a $1000 computer but if you are this is a great option.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Keys are hard to see

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer, especially the speed. I do not like the keyboard. The keys are very hard to see. I prefer a black keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my service so far. I had one issue with downloading a product and the geek squad was able to help. I was surprised they weren’t aware of carbonite backup.

    I would recommend this to a friend
  • Cons mentioned:
    Microphone issue

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for the purpose of using it for multitasking while hosting Zoom meetings. The computer worked fine until I began hosting my Zoom meetings. As I attempted to speak, the attendees signaled that they couldn’t hear me. I checked multiple settings in both the Zoom app and in the laptop settings. Nothing worked, but I found on the Dell site that there was an issue with that Dell model, Windows 10, and the microphone. I exchanged for the exact same model just to check and had the same problem. I have since switched to another brand and everything has been fine.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      MrChris,

      We're sorry to hear about the microphone issues that you had with your Dell computer. You'll be happy to know that Dell recently released a RealTek High Definition Audio Driver update that would have helped with your microphone's performance: https://dell.to/3gMyl1H.

      We hope that you will consider Dell again in the future.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is great. I have already purchased one of these laptops with the same specs. This system is efficient and runs how I had expected. Great for everything from personal things I use it for to business needs and covers it all. The touch screen is wonders!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, it works really fast. It came in the mail quickly. The only problem is that the keyboard is kind of hard to see as the color is similar to the backlight on the keyboard. I got a keyboard cover to fix it so it's bot a big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Great computer for immediate learners!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer!!! Lightweight , updated very much over my “older”Dell. The only slight complaint that I would have would be the key board . The letters are some what difficult to see at night .? Wish they stood out more . Over all I love it !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Surprise, I love it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to buy it, but I had to, YESSS! I accidentally ran over my old laptop with my car, don't ask. Best thing that happened. This laptop is faster, easier to use, and has great features. I recommend it to anyone in the market for a new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Dell to replace an older Inspiron 15 that was a workhorse - this new one has all the power and features of the previous one + additional features. Can handle all of the documents, downloads, photos and videos I want to access and save.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starting Point is HIGH to Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop(DELL) is much different, faster and brighter than my previous lap top. Now it has been three days, so getting use to all the features is once again a learning process but a WOW factor of true enjoyment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several people helped me with the purchase of a new laptop after having a Toshiba for 11 years. They were all patient with the entire process. I would recommend Best Buy and their support for anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop has everything I want

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, design and dig the fingerprint scanner for bio metrics. The SSD HD and Optane memory make it very fast. Boot time is quick and so is shut down. Love the display and 360 functionality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for college.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far meeting my expectations and I’m happy with the performance.

    I would recommend this to a friend
  • Cons mentioned:
    Crash, Microphone issue

    Rated 1 out of 5 stars

    Not good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the laptop for less than three weeks. It has encountered crash errors twice and had to shut down. The only reason we bought it was so my wife could teach kindergarten classes online because Covid...and it keeps muting and switching her microphone by itself in zoom. We already have been on the phone will Dell for more than three hours trying to fix it... Now best buy website says we are past the return date. Avoid this at all costs...I have been on hold with best buy now for 30 minutes. We will see what happens.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      anonymous,

      Thanks for your review and we're sorry to hear about the issues that you've had with this computer so far. Dell recently released a RealTek High Definition Audio Driver update that should help with the microphone issues that you've been having: https://dell.to/3gMyl1H.

      Please reach out to Dell's Technical Support Team with any additional concerns: http://dell.to/2sH7Qlm.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    Dell Inspiron 15 7000 2 in 1 has screen flickering

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it for a month period and I am satisfied with this computer. it is fast and 2 in 1 feature is perfectly working. But I have one issue with screen flickering. It last for some time and disappeared. I run the hardware test but it shows no error. Also checked for drivers update but it showing up to date. Will check with the Dell customer service if it the error last long else everything is perfect and up to the mark.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great for working on multiple projects.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really enjoy this laptop it has been really helpful for school since its touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Processor

    Rated 5 out of 5 stars

    Great Dell Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell - Inspiron 15 performs just as promised. The screen display is excellent for a laptop and the processor responses very well to all functions that I have performed.

    I would recommend this to a friend
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