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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 143 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Inspiron 2-in-1 laptop, highlighting its overall performance, large screen size, and fast processor speed. Users appreciate its ease of use and sleek design, particularly the 2-in-1 functionality. The laptop's battery life and ample storage capacity also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 143 reviews
  • Rated 5 out of 5 stars

    Good for school

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop sometimes lags for a minute with alot going. Otherwise good price and good for school work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Udate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than one it replaces. Set up easily..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased with new computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems thus far. Very glad to get good price in updating to Windows 11. Getting used to a new keyboard which is slightly different from spacing on previous Dell. So far only issue seems to be occasional difficulty connecting to some website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I was looking for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has met or exceeded my expectations for a quality laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good computer. I recommend it. I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is more than I expected. While I miss the mouse, I get faster response time than ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy transaction. Salespeople and technical support did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All around good computer. No complaints yet…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Some of the ports locations are to be desired. The double hinge point on the screen can be a little awkward to set on the counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LAPTOP CHOICES

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOTS OF CHOICES OF LAPTOPS TO CHOE FROM BUT WITH THE HELP OF OUR SALESPERSON WE PICKED THE PERFECT ONE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing laptop for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop but not perfect. My only complaints are that the screen will be oriented the wrong way when I open it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet performer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Touchscreen is highly responsive and quiet as you would like

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good solid Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Does the job. I thought it had a number pad due to its size, but it still great even without one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is super excited about her upcoming semester. Glad I bought this for her Xmas gift.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    no number pad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keyboard does not include a number pad. weird keyboard - not a full size, crunched up but does have large keys. I work with numbers and must have a number pad. will be returning this one.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello raleighkim,

      Thank you for taking the time to leave us your review. We are sorry you have decided to return your Dell Inspiron 16 2-in-1 Touch Laptop as it did not meet the expectations. This is certainly not the experience we like to hear from our valued customers. We value your feedback and are always looking for ways to improve our products and services.
      We will share your review with our quality team, so improvements can be made in the future.
      Even if this particular product was not the right fit for you, we hope that you will consider Dell in the future when you make your next purchase.

      If you have any concerns or questions, Please do not hesitate to get in touch with a Dell representative using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 5 out of 5 stars

    Computer Sales

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was awesome! Very friendly and knowledgeable on the products being sold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great lap top and a major upgrade from my previous lap top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CathyD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell products are well built, easy to navigate, and worth every penny. I've used Dell both personally and professionally. I highly recommend Dell computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item wad purchased for my husband I am sure this will be great for sll his studies and gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with my purchase and the service was excellent. The model doesn’t have a 10 key that I’m use to, but it’s functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent laptop. The service at Best Buy was outstanding.

    I would recommend this to a friend